Operations Supervisor - Dispatch & Service Leader

UPS Supply Chain Solutions, Inc.; Bedford Park (IL); Presencial; USD 36.000 - 59.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/prescription drug coverage

Dental coverage

Vision coverage

Flexible Spending Account

Health Savings Account

Dependent Care Flexible Spending账户

Descripción de la vacante

UPS Supply Chain Solutions, Inc. in Bedford Park, IL is seeking a supervisor trained to perform multiple operational roles to accommodate flexible schedules. You will analyze daily dispatch, address service issues, and coordinate the operation to ensure customer satisfaction.

Responsibilities include providing customer service support, guiding on-call decisions, and streamlining routes. The role offers permanent employment with competitive pay and a comprehensive benefits package.

Formación

• Eligible to work in the U.S.
• Trained and certified to perform multiple operational roles
• Experience coordinating dispatch and customer service

Responsabilidades

• Analyze and plan center’s daily package dispatch
• Handle operational service issues and on-call pickups
• Coordinate needs and efforts of the operation to ensure satisfaction
• Provide customer service support and communicate with stakeholders
• Facilitate smooth execution of operational procedures and systems

Conocimientos

Dispatch planning

Operations coordination

Customer service

Descripción del empleo

UPS Supply Chain Solutions, Inc. in Bedford Park, IL is seeking a supervisor trained to perform multiple operational roles to accommodate flexible schedules. You will analyze daily dispatch, address service issues, and coordinate the operation to ensure customer satisfaction.

Responsibilities include providing customer service support, guiding on-call decisions, and streamlining routes. The role offers permanent employment with competitive pay and a comprehensive benefits package.