Operations Supervisor-Danbury Fair

Victoria's Secret & Co.; Danbury (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Victoria's Secret is seeking an Operations Supervisor in Danbury, CT to lead daily store operations, inventory control, and customer service excellence. This role reports to the Store Manager and partners with cross-functional teams to ensure store readiness and policy compliance.

The ideal candidate will demonstrate strong leadership, coaching, and problem-solving skills, with a hands-on approach to merchandising, safety, and loss prevention while supporting the store's business goals.

Qualifications

• Experience as a retail supervisor or similar leadership role.
• Strong organizational and inventory management skills.
• Ability to coach and develop associates.
• Commitment to store standards and safety policies.
• Excellent communication and teamwork.

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary by store size; may lead broader business responsibilities in some locations.

Job description

Description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned

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