Operations Supervisor, Continuous Improvement & Team Lead

TFT Global (USA) Inc.; Spring Hill (TN); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term/Long-term Disability

Life Insurance

Vacation Days

7 Paid Holidays

5 Personal Days

Job summary

TFT Global (USA) Inc. is seeking a hands-on operations professional to join our team in Spring Hill, TN.

The role focuses on frontline supervision, process improvement, and ensuring adherence to ISO standards while delivering excellent customer service. Responsibilities include coordinating work cells, conducting audits, organizing travel for off-site team members, and driving continuous improvements across departments.

Qualifications

• Valid Driver's License, vehicle and vehicle insurance as some local travel is required.
• Valid passport is preferred.
• Excellent communication skills, both written and oral.
• Familiar with all ISO standards.
• Flexibility to meet customer service demands.
• Criminal background check, Drug Screen, and Post Offer Pre-employment physical.
• Only candidates who meet the minimum requirements will be considered.

Responsibilities

• Have a complete understanding of Vantage and CVP
• Have a complete understanding of setting up work cells and practice 5S
• Have a working knowledge of relative ISO procedures
• Have a complete understanding of company policy and procedures and lead by example
• Include issuing corrective actions for improved performance as required
• Organize necessary travel plans for all off-site Team Members
• Promote a positive work culture and team atmosphere
• Deliver exceptional customer service
• Management of Inspectors and Team Leaders as it relates to discipline and adherence
• Participate in orientation of new employees
• Authorization of daily time sheets for Team Leaders and Inspectors
• Troubleshoot for continuous improvement
• Assist in departmental and Corporate Goals and Objectives
• Liaise with Company Customer Representative for relevant Customers
• Liaise with Shipping and Receiving as it relates to Customer requirements
• Foster an atmosphere of continuous improvements
• Adhere of all Health and Safety rules and regulations
• All other related duties as assigned
• Individual will supervise and direct assigned team(s)
• Complete Layer Process Audits (LPA) as laid out in the schedule
• Participate in training requirements for production personnel
• Responsible for providing input into Performance Appraisals for Team Leaders and Inspectors
• Responsible for Monthly completion of Competency review for Team Leaders and Inspectors
• Ensure daily accuracy of data as related to TFT and Customer expectations
• Communicate new business opportunities to Project Coordinator
• Daily scheduling to support staffing needs
• Procurement of tools and supplies related directly to work assignments.
• Timely reviews with the Senior Project Coordinator / for the following:
• Team Member reviews, including training status
• Valid Driver's License, vehicle and vehicle insurance as some local travel is required
• Valid passport is preferred
• Excellent communication skills, both written and oral
• Familiar with all ISO standards
• Flexibility to meet customer service demands
• Criminal background check, Drug Screen, and Post Offer Pre-employment physical

Skills

Excellent communication

ISO standards knowledge

Flexibility

Criminal background check

Drug screen

Pre-employment physical

Job description

TFT Global (USA) Inc. is seeking a hands-on operations professional to join our team in Spring Hill, TN.

The role focuses on frontline supervision, process improvement, and ensuring adherence to ISO standards while delivering excellent customer service. Responsibilities include coordinating work cells, conducting audits, organizing travel for off-site team members, and driving continuous improvements across departments.