Operations Supervisor

Accelera; Muncie (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Accelera in Muncie, IN is seeking an Operations Supervisor to lead 2nd-shift manufacturing activities. You will oversee staffing logistics, timekeeping, and employee support while partnering with site leadership to ensure smooth operations.

The ideal candidate has 1–3 years in manufacturing supervision or HR, strong leadership and communication skills, and experience with HRIS or workforce management platforms such as UKG. Training begins on 1st shift with up to one month before transitioning.

Qualifications

• 1–3 years of experience in manufacturing supervision or HR roles.
• Experience overseeing a large-scale workforce.
• Strong leadership, communication, and complex problem-solving skills.
• Discretion handling sensitive employee matters.

Responsibilities

• Coordinate daily staffing levels and shift schedules to meet production targets.
• Maintain accurate attendance and timekeeping records.
• Log and track personnel information using workforce management software.
• Serve as main point of contact for 2nd-shift staff to resolve inquiries.
• Manage performance, attendance, and disciplinary procedures.
• Collaborate with site management on staffing needs.
• Support initiatives to improve retention and engagement.
• Ensure safety incidents and documentation are recorded accurately.
• Uphold policies and maintain a safe working environment.

Skills

Leadership

Communication

Problem-solving

Discretion

Microsoft Office

Education

HR or Business degree

Tools

HRIS / Workforce Management

UKG experience

Job description

You will begin with a training period on the 1st shift lasting up to one month. Following this, your standard hours will be Monday through Friday, from 3:00 PM to 11:30 PM.

Role Summary

We are seeking an Operations Supervisor to direct 2nd-shift activities at our Muncie, IN manufacturing site. You will oversee staffing logistics, time tracking, and employee support, while collaborating closely with site leadership to ensure seamless operations. This position is ideal for professionals with a background in production leadership, HR, or industrial workforce coordination who thrive in dynamic manufacturing settings.

Core Duties

• Coordinate daily staffing levels and shift schedules to ensure production targets are met.
• Maintain precise records of workforce attendance and timekeeping data.
• Utilize workforce management software to accurately log and track personnel information.
• Act as the main point of contact for 2nd-shift staff to resolve inquiries and address workplace issues.
• Foster a productive environment by managing performance, attendance, and necessary disciplinary procedures.
• Collaborate with site management to address operational hurdles and evolving staffing requirements.
• Help drive initiatives that improve overall employee retention and engagement.
• Ensure all safety incidents and operational documentation are recorded with high accuracy.
• Uphold organizational policies and help maintain a safe working environment for the entire team.

Requirements

• Possess 1 to 3 years of experience in manufacturing supervision, HR, or related workforce management roles.
• Demonstrated ability to oversee or support a large-scale workforce.
• Strong capabilities in leadership, communication, and complex problem-solving.
• Proven capacity to handle sensitive employee matters with discretion and professionalism.
• Solid working knowledge of Microsoft Office applications.

Preferred Qualifications

• Prior background working within industrial or production environments.
• Familiarity with HRIS or workforce management platforms, with UKG experience being advantageous.
• A degree in HR, business, or a similar discipline, or an equivalent combination of experience.

About Our Organization

We provide tailored human capital strategies to a variety of sectors. For over twenty years, our focus has remained on building robust partnerships and investing in our people to drive success for both our clients and our workforce.

• Employee engagement and retention strategies
• 2nd Shift Operations Supervision
• Employee Relations
• Manufacturing processes
• Multi-tasking in fast-paced environments