Operations & Station Manager: Lead Fast-Paced Fleet Ops

Fox Rent A Car Inc.; Seattle (WA); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401k

Employee discounts

Life insurance

AD&D insurance

Flexible spending account

Parental leave

Employee assistance program

Paid holidays

Vacation accrual

Leave benefits

Commuter benefits

Pet insurance

Disability insurance

Identity theft protection

Legal benefits

Job summary

Fox Rent A Car Inc. is seeking an Operations Manager to oversee daily rental operations, ensuring a fast, friendly and seamless customer experience from arrival to departure.

You will lead a sales-driven team, optimize fleet readiness, monitor performance metrics, and drive profitability through real-time decisions and process improvements. A high school diploma is required, with a college degree preferred; Excel expertise is essential.

Qualifications

• High school diploma or GED required.
• College degree preferred.
• Experience with real-time monitoring tools and operational systems.
• Proven ability to lead and coach a performance-driven sales team.

Responsibilities

• Oversee daily rental operations to ensure a seamless customer experience.
• Lead, coach, and develop a sales-driven team to meet revenue goals.
• Forecast staffing and fleet needs using data and market trends.
• Monitor KPIs and balance customer satisfaction with profitability.
• Identify bottlenecks and implement process improvements across departments.
• Recruiting, interviewing, and hiring team members.

Skills

Analytical skills

Problem-solving

Leadership

Communication skills

Organizational skills

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Excel

Real-time monitoring tools

Operational systems

Job description

Fox Rent A Car Inc. is seeking an Operations Manager to oversee daily rental operations, ensuring a fast, friendly and seamless customer experience from arrival to departure.

You will lead a sales-driven team, optimize fleet readiness, monitor performance metrics, and drive profitability through real-time decisions and process improvements. A high school diploma is required, with a college degree preferred; Excel expertise is essential.