Operations Manager: Fast-Paced Car Rental Leader

Fox Rent A Car Inc.; San Jose (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401k

Employee Discounts

Referral bonus

Company-paid Life Insurance

Company-paid AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Fox Rent A Car Inc. is seeking an Operations Manager to supervise daily rental operations, optimize the customer experience, and lead a results-driven team. You will forecast staffing and fleet needs, monitor KPIs, and drive initiatives that balance customer satisfaction with profitability.

The role emphasizes data-driven decision-making, cross-functional leadership, and a focus on improving throughput and fleet readiness in a fast-paced environment.

Qualifications

• High school diploma or GED required; college degree preferred.
• Experience with real-time monitoring tools and operational systems.
• Proven ability to lead and coach a performance-driven sales team.

Responsibilities

• Oversee and streamline the rental process to minimize wait times and deliver fast, friendly service.
• Forecast staffing and fleet needs using historical data and market trends.
• Monitor KPIs and adjust operational strategies to drive results.
• Generate and present detailed performance reports using Excel.
• Lead, coach, and develop a sales-driven team to meet revenue goals.
• Identify and resolve slowdowns across departments.

Skills

Analytical skills

Problem-solving

Organizational skills

Excel

Data analysis

Communication skills

Leadership

Team management

Forecasting

Education

High school diploma or GED

College degree

Tools

Microsoft Excel

Real-time monitoring tools

Job description

Fox Rent A Car Inc. is seeking an Operations Manager to supervise daily rental operations, optimize the customer experience, and lead a results-driven team. You will forecast staffing and fleet needs, monitor KPIs, and drive initiatives that balance customer satisfaction with profitability.

The role emphasizes data-driven decision-making, cross-functional leadership, and a focus on improving throughput and fleet readiness in a fast-paced environment.