Operations Manager: Fast-Paced Ops Leader (Car Privileges)

Europcar Mobility Group; San Jose (CA); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401k

Employee discounts

Company-paid Life Insurance

Company-paid AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Fox Rent A Car in San Jose is seeking an Operations Manager to run a fast-paced, high-volume rental operation from arrival to departure, ensuring quick service and profitability.

You will lead a team, manage fleet readiness, forecast staffing, monitor KPIs, and implement process improvements to minimize delays and maximize customer satisfaction. The role offers opportunities to optimize operations and contribute to revenue growth.

Qualifications

• Strong analytical, problem-solving, and organizational skills.
• Advanced proficiency in Microsoft Excel for data analysis and reporting.
• Experience with real-time monitoring tools and operational systems.
• Proven ability to lead and coach a performance-driven sales team.

Responsibilities

• Oversee and streamline the rental process to minimize wait times and deliver fast, friendly, efficient service.
• Forecast staffing and fleet needs using historical data and market trends.
• Monitor KPIs and adjust strategies to drive results.
• Lead, coach, and develop a sales-driven team to meet revenue goals.

Skills

Analytical skills

Problem-solving

Organizational skills

Leadership

Communication

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Excel

Job description

Fox Rent A Car in San Jose is seeking an Operations Manager to run a fast-paced, high-volume rental operation from arrival to departure, ensuring quick service and profitability.

You will lead a team, manage fleet readiness, forecast staffing, monitor KPIs, and implement process improvements to minimize delays and maximize customer satisfaction. The role offers opportunities to optimize operations and contribute to revenue growth.