Fast-Paced Ops Leader: Streamline Service & Revenue

europcar; San Jose (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k

Employee discounts

Life Insurance

AD&D Insurance

FSAs

Parental leave

Employee assistance program

Job summary

Europcar Mobility Group is seeking an Operations Manager for Fox Rent A Car in the US to oversee daily rental operations, lead a team, and ensure a seamless customer experience from arrival to departure. You will manage fleet readiness, monitor performance, and drive profitability.

The role requires strong analytical and leadership skills, with advanced Excel capabilities for performance reporting and decision support.

Qualifications

• High school diploma or GED; college degree preferred.
• Experience with real-time monitoring tools and operational systems.
• Proven ability to lead and coach a performance-driven sales team.

Responsibilities

• Oversee and streamline rental operations to minimize wait times and deliver fast, friendly, efficient service.
• Maintain a clean, well-managed fleet aligned with customer demand.
• Forecast staffing and fleet needs using historical data and market trends.
• Monitor workflows and eliminate bottlenecks across departments.
• Make real-time decisions balancing customer satisfaction with profitability.

Skills

Analytical skills

Problem-solving

Organizational skills

Communication

Leadership

Education

High school diploma or GED

College degree preferred

Tools

Real-time monitoring tools

Operational systems

Job description

Europcar Mobility Group is seeking an Operations Manager for Fox Rent A Car in the US to oversee daily rental operations, lead a team, and ensure a seamless customer experience from arrival to departure. You will manage fleet readiness, monitor performance, and drive profitability.

The role requires strong analytical and leadership skills, with advanced Excel capabilities for performance reporting and decision support.