Operations Specialist – Student Financial Services

Massachusetts Institute of Technology; Cambridge (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

The Massachusetts Institute of Technology is seeking an Administrative Assistant 2 for Student Financial Services. This role involves coordinating daily cashiering and deposits processing, assisting with inquiries related to student accounts, and supporting the Operations team.

The ideal candidate should have at least three years of experience in student financial services with a focus on detail-oriented tasks. Strong communication skills and knowledge of systems like Banner are essential for success in this position.

Qualifications

• Minimum of three years of experience; student financial services experience preferred.
• Expert knowledge of student account payments, including cashiering.
• Proficient in student account systems.

Responsibilities

• Coordinate daily cashiering and deposits processing.
• Assist customer service inquiries for student accounts.
• Provide support for critical functions for the Operations team.

Skills

Attention to detail

Excellent written and verbal communication

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Tools

Banner

Job description

The Massachusetts Institute of Technology is seeking an Administrative Assistant 2 for Student Financial Services. This role involves coordinating daily cashiering and deposits processing, assisting with inquiries related to student accounts, and supporting the Operations team.

The ideal candidate should have at least three years of experience in student financial services with a focus on detail-oriented tasks. Strong communication skills and knowledge of systems like Banner are essential for success in this position.