Operations Specialist: Patient Care & Process Improvement

Adapt-Health-LLC; Aberdeen (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off and holidays

Employee stock purchase plan

Parental bonding leave

Disability insurance

Life and AD&D insurance

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on workflow improvements, documentation accuracy, and EMR data entry to ensure timely patient delivery of home medical equipment.

You will analyze processes, collaborate with teams, and help train staff while maintaining HIPAA, PPE and infection control standards. A valid driver’s license and 1 year of related experience are required.

Qualifications

• High School Diploma or GED required.
• Associate’s degree in Healthcare Administration or related field preferred.
• Valid and unrestricted driver’s license.
• 1 year of relatable work experience required.
• Healthcare experience is a plus.

Responsibilities

• Support regional operations through workflow improvement and training.
• Review and process documentation including insurance verification and authorizations.
• Enter, track, and validate patient data in EMR systems.
• Analyze workflows to identify errors and implement improvements.
• Collaborate with teams and leadership to resolve issues and report trends.
• Maintain knowledge of payer guidelines and ensure compliance.
• Deliver patient equipment and provide education as needed.
• Meet quality and performance metrics while managing multiple priorities.

Skills

Communication

Multi-tasking

Analytical thinking

Attention to detail

Education

High School Diploma or GED

Associate’s degree related field

Tools

Microsoft Office

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on workflow improvements, documentation accuracy, and EMR data entry to ensure timely patient delivery of home medical equipment.

You will analyze processes, collaborate with teams, and help train staff while maintaining HIPAA, PPE and infection control standards. A valid driver’s license and 1 year of related experience are required.