Operations Specialist II-24/7 Networking & Incident Response

Technology Partners; St. Louis (MO); On-site; USD 30,000 - 44,000; Full time

Job summary

Technology Partners seeks an Operations Specialist to join the 24×7 Digital Control Center (DCC). You will monitor, troubleshoot, and support critical enterprise infrastructure including network, servers, and security systems.

This is a 2-year assignment with 4–6 weeks of first-shift training onsite, with potential remote work after onboarding. You will handle incident management, operational support, network/server troubleshooting, and disaster recovery activities, working in a collaborative,

Qualifications

• 3–5+ years in operations support, NOC or similar technical role.
• CCNA certification and Network+ certification required/considered.
• Experience in enterprise network/server monitoring and incident response.

Responsibilities

• Monitor infrastructure, applications, and services using enterprise tools.
• Respond to alerts and incidents within SLAs and document resolutions in ITSM.
• Perform backups, patching, and health checks of systems.
• Support firmware upgrades, fiber maintenance, and DR procedures.
• Triage and troubleshoot network, SCADA, and cellular devices.
• Coordinate outages and site issues; manage domain certificates for Windows servers.

Skills

Networking

CCNA

Network+

Incident response

Communication

Education

High School Diploma or equivalent

Tools

Dynatrace

OpsBridge

Splunk

ServiceNow (ITSM)

Job description

Technology Partners seeks an Operations Specialist to join the 24×7 Digital Control Center (DCC). You will monitor, troubleshoot, and support critical enterprise infrastructure including network, servers, and security systems.

This is a 2-year assignment with 4–6 weeks of first-shift training onsite, with potential remote work after onboarding. You will handle incident management, operational support, network/server troubleshooting, and disaster recovery activities, working in a collaborative,