Operations Specialist: Drive Patient Care & Process Excellence

AdaptHealth; Tallahassee (FL); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

Paid time off

Life insurance

FSA/HSA

Teledoc access

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across regions. You will impact patient outcomes while refining processes and improving team performance.

The role requires 1 year of relatable experience, a high school diploma or related degree, and the ability to navigate multiple healthcare systems. Training materials, onboarding, and cross-functional support are part of the job.”

Qualifications

• 1 year of relatable work experience.
• HS diploma or higher; related degree preferred.
• Experience in healthcare admin, insurance, billing, or call center helpful.
• Ability to navigate multiple systems with attention to detail.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation: insurance verification, authorizations, order accuracy.
• Enter, track, and validate patient and authorization data in EMR systems.
• Analyze workflows, identify errors, and implement efficiency improvements.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services for compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure HIPAA, PPE, and infection control standards are followed.

Skills

1-year exp

Comm skills

Multi-tasking

MS Office

Healthcare systems

Education

High School Diploma

Associate’s degree in Healthcare Admin/related

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across regions. You will impact patient outcomes while refining processes and improving team performance.

The role requires 1 year of relatable experience, a high school diploma or related degree, and the ability to navigate multiple healthcare systems. Training materials, onboarding, and cross-functional support are part of the job.”