Operations Specialist - Drive Efficient Ops & Processes

Gallagher; Rockville (MD); On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

People-first culture

Global reach with local impact

Job summary

Gallagher Benefit Services is seeking an office management professional to oversee day-to-day operations and supervise administrative staff. You will ensure policy compliance, generate reports, and drive process improvements to support efficient operations across teams.

The role emphasizes clear communication, attention to detail, and the ability to multi-task in a fast-paced environment. Gallagher offers a collaborative culture and comprehensive benefits.

Qualifications

• Bachelor's degree; no experience required.
• Prior office management experience.
• Excellent oral and written communication skills.

Responsibilities

• Supervises the day-to-day operation, people, and processes of one or two support areas (administration and customer service).
• Prepares related reports and audits current procedures to monitor efficiency of operations.
• Implements policies, improves reporting and information flow, and supports financial management where applicable.

Skills

Communication

Attention to detail

Multi-tasking

Education

Bachelor's degree

Job description

Gallagher Benefit Services is seeking an office management professional to oversee day-to-day operations and supervise administrative staff. You will ensure policy compliance, generate reports, and drive process improvements to support efficient operations across teams.

The role emphasizes clear communication, attention to detail, and the ability to multi-task in a fast-paced environment. Gallagher offers a collaborative culture and comprehensive benefits.