Operations Specialist: Dispatch & Waste Coordinator

Republic Services; Pimento (IN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental and vision plans

401(k) with company match

PTO and disability coverage

Employee Stock Purchase Plan (ESPP)

Job summary

Republic Services is seeking an Operations Specialist in Indiana to manage and coordinate daily operational activities, ensuring processes and goals are met. You will provide technical support, analyze performance, and drive improvements in efficiency, quality, and customer satisfaction.

The role involves scheduling, routing coordination, and collaboration with dispatchers to optimize resources, while maintaining compliance with environmental regulations and safety standards.

Qualifications

• Excellent customer service and communication skills.
• Data analysis and reporting abilities.
• Familiarity with waste and recycling regulations and practices.
• Advanced problem-solving and analytical skills.
• Ability to work independently and as part of a team.

Responsibilities

• Coordinate driver routes and schedules; manage invoices.
• Schedule waste pickups and equipment deliveries for efficiency.
• Respond to customer inquiries; address complaints and provide solutions.
• Monitor waste collection data and report KPIs.
• Troubleshoot office systems and assist with software issues.

Skills

Customer service

Data analysis

Regulatory awareness

Problem solving

Independent worker

Job description

Republic Services is seeking an Operations Specialist in Indiana to manage and coordinate daily operational activities, ensuring processes and goals are met. You will provide technical support, analyze performance, and drive improvements in efficiency, quality, and customer satisfaction.

The role involves scheduling, routing coordination, and collaboration with dispatchers to optimize resources, while maintaining compliance with environmental regulations and safety standards.