Operations Specialist

WM; Kissimmee (FL); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Short Term Disability

Paid Vacation

Holidays

Personal Days

Stock Purchase Plan

Company match on 401K

Job summary

A waste management company in Florida is seeking an Operations Specialist to provide administrative support and assist in daily operations. This entry-level full-time position does not require prior experience. Responsibilities include managing customer tickets, troubleshooting issues, and maintaining reports. Benefits include medical, dental, vision insurance and more.

Qualifications

• Education: High school diploma or GED (accredited).
• Experience: No prior work experience required.
• Certificates, Licenses, Registrations: None required.

Responsibilities

• Provides clerical and administrative support to departmental Managers.
• Assists in troubleshooting and resolving safety, service, and operational issues.
• Creates, distributes, and closes-out customer tickets on a daily basis.
• Maintains and distributes department related information.
• Completes and maintains a variety of reports as directed by the manager.

Education

High school diploma or GED

Job description

Overview

Join to apply for the Operations Specialist role at WM

Pay Range: $19-$22 per hour, based on experience
Schedule: Monday-Friday 7:00 am-4:30 pm

Location: Winter Park, FL

Responsibilities

• Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.
• Assists in troubleshooting and resolving safety, service, and operational issues.
• Creates, distributes, and closes-out customer tickets on a daily basis.
• Maintains and distributes department related information on a daily basis.
• Communicates with other supervisors and managers about operations and/or dispatch issues.
• Completes and maintains a variety of reports as directed by the department manager.
• Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
• Assists with data collection and reporting required for incentive pay programs.
• Assists with the processing of payments and other financial tasks as necessary.
• Assists in the implementation of operational projects as needed.
• Communicates with customers about service issues as needed.
• Communicates with employees about scheduling and work assignments as needed.
• May enter and maintain Service Machine SMART data on a daily basis.
• Performs other duties as assigned.

Supervisory Responsibilities

This job has no supervisory duties.

Qualifications

• Education/Experience
  Education: High school diploma or GED (accredited)
  Experience: No prior work experience required.
• Certificates, Licenses, Registrations or Other Requirements
  None required.
• Other Knowledge, Skills or Abilities Required
  None required.

Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;
• Required to exert physical effort in handling objects less than 50 pounds rarely;
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements occasionally;
• Normal setting for this job is: office setting and/or landfill.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing