Operations Specialist

WM; Grand Forks (ND); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K company match

Paid Vacation, Holidays, and Personal Days

Job summary

A waste management company in Grand Forks, North Dakota is seeking an entry-level employee to provide clerical and administrative support. The role involves assisting in operational tasks and coordinating daily functions. Ideal candidates will have a high school diploma and no prior work experience is necessary. Competitive benefits package provided, including medical and retirement plans.

Qualifications

• No prior work experience required.

Responsibilities

• Provides clerical and administrative support to departmental Managers.
• Assists in troubleshooting and resolving operational issues.
• Creates, distributes, and closes out customer tickets daily.
• Completes and maintains a variety of reports as directed.

Education

High school diploma or G.E.D. (accredited)

Job description

Job Summary

Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.

Essential Duties and Responsibilities

• Assists in troubleshooting and resolving safety, service, and operational issues.
• Creates, distributes, and closes out customer tickets on a daily basis.
• Maintains and distributes department related information on a daily basis.
• Communicates with other supervisors and managers about operations and/or dispatch issues.
• Completes and maintains a variety of reports as directed by the department manager.
• Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
• Assists with data collection and reporting required for incentive pay programs.
• Assists with the processing of payments and other financial tasks as necessary.
• Assists in the implementation of operational projects as needed.
• Communicates with customers about service issues as needed.
• Communicates with employees about scheduling and work assignments as needed.
• May enter and maintain Service Machine SMART data on a daily basis.
• Performs other duties as assigned.

Supervisory Responsibilities

This job has no supervisory duties.

Qualifications

• A. Education/Experience
  • Education: High school diploma or G.E.D. (accredited)
  • Experience: No prior work experience required.
• B. Certificates, Licenses, Registrations or Other Requirements
  • None required.
• C. Other Knowledge, Skills or Abilities Required
  • None required.

Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day.
• Required to exert physical effort in handling objects less than __ pounds rarely.
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely.
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements occasionally.

Normal setting for this job is: office setting and/or landfill.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing