Operations Specialist - 1st Shift and Great Benefits

WM; Eau Claire (WI); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401K with match

Paid Vacation and Holidays

Job summary

A leading waste management company is seeking an Operations Specialist in Eau Claire, Wisconsin. The role involves providing clerical support, managing customer service tickets, and assisting with daily operations. Ideal candidates should possess strong computer skills and the ability to multitask effectively. Benefits include competitive pay starting at $16 per hour, medical, dental, and vision insurance, and opportunities for growth in a stable team environment.

Qualifications

• High school diploma or GED required.
• No prior work experience required.
• Ability to multitask and provide customer service.

Responsibilities

• Troubleshoot and resolve safety, service, and operational issues.
• Manage customer tickets daily.
• Maintain and distribute departmental information.

Skills

Computer skills

Customer service

Multitasking

Education

High school diploma or G.E.D.

Job description

Overview

Operations Specialist
Pay Range: Starting at $16.00 per hour and paid weekly.
Preferred Experience: Computer skills, customer service and the ability to multitask.
Shift: Monday - Friday, starting at 8am

What is the value of a WM job? The value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work. We Are Committed to Growth: Annual Education Assistance Benefit available for team members. We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more! Who are we? #WeAreWM Ready to roll with us? Click Apply to join the WM (formerly Waste Management) team today.

I. Job Summary: Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.

Responsibilities

• Assists in troubleshooting and resolving safety, service, and operational issues.
• Creates, distributes, and closes-out customer tickets on a daily basis.
• Maintains and distributes department related information on a daily basis.
• Communicates with other supervisors and managers about operations and/or dispatch issues.
• Completes and maintains a variety of reports as directed by the department manager.
• Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
• Assists with data collection and reporting required for incentive pay programs.
• Assists with the processing of payments and other financial tasks as necessary.
• Assists in the implementation of operational projects as needed.
• Communicates with customers about service issues as needed.
• Communicates with employees about scheduling and work assignments as needed.
• May enter and maintain Service Machine SMART data on a daily basis.
• Performs other duties as assigned.

Supervisory Responsibilities

This job has no supervisory duties.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education/Experience

• Education: High school diploma or G.E.D. (accredited)
• Experience: No prior work experience required.

B. Certificates, Licenses, Registrations or Other Requirements

• None required.

C. Other Knowledge, Skills or Abilities Required

• None required.

Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;
• Required to exert physical effort in handling objects less than __ pounds rarely;
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements occasionally;
• Normal setting for this job is: office setting and/or landfill.

Benefits: At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.