Operations Specialist

AO Globe Life; Kent (WA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

100% of Premiums for Medical, Dental,

Vision

401K Match (4%)

Life Insurance/AD&D

Top Performer Bonuses/Employee Awards

6 Weeks Maternity Leave

Job summary

AO Globe Life in Kent, WA is seeking a detail-oriented operations and reporting professional to support ground-level operations for Client Solutions phone teams. You will streamline processes, manage data, and turn abstracts into actionable reports while collaborating with leadership to drive team performance.

The ideal candidate has strong Excel skills, experience with large data sets, and a quantitative background; you will contribute to rapid growth and a collaborative, results-focused

Qualifications

• Self-motivated with a strong desire to learn and advance
• Ability to work in a fast-changing environment with tight deadlines
• Comfortability working with top leadership
• Experience working with and manipulating large data sets
• Ability to turn abstract concepts into workable reports
• Strong communication skills with the ability to comprehensively convey numerical concepts
• Bachelor’s or Master’s Degree in a Quantitative discipline
• Proficient in Microsoft Office with strong Excel skills
• Experience with PowerBI
• Experience with Google Apps Script
• Experience with Python
• Experience with Tableau
• Experience with SQL

Skills

Data analysis

Communication

Attention to detail

Leadership potential

Excel proficiency

Education

Bachelor’s/Master’s in a quantitative discipline

Tools

PowerBI

Google Apps Script

Python

Tableau

SQL

Job description

Job Description

This key individual will be responsible for handling ground-level operations and reporting duties for AO's Client Solutions phone teams' operations. This position allows for rapid career growth for the right individual. A strong candidate requires keen attention to detail, ability to work with abstract concepts, strong excel skills, and desire to take ownership of projects and initiatives. This position has a high degree of emphasis on streamlining systems and processes and ensuring accuracy. This position will collaborate with leadership to ensure all teams are provided with high-level support to aid the success of their team and the company.

The successful applicant will have education in one of the following: mathematics, finance, business administration, economics, or a related quantitative discipline. They will be a strong communicator, both written and verbal, and will be intuitive in everyday business functions. Successful applicants will also possess strong leadership potential, work well in a team environment, and contribute to an optimistic energy within the team.

AO Globe Life’s culture is highly energetic and fast-paced, with high growth potential. Due to our company’s accelerated growth in recent years, we are looking to add to our Client Solutions operations department and expand our capacities. This requires each individual on our team to be self-motivated, self-directed, and take ownership. We are solution-oriented and focused on results.

Qualifications

• Self-motivated with a strong desire to learn and advance
• Ability to work in a fast-changing environment with tight deadlines
• Comfortability working with top leadership
• Experience working with and manipulating large data sets
• Ability to turn abstract concepts into workable reports
• Strong communication skills with the ability to comprehensibly convey numerical concepts
• Bachelor’s or Master’s Degree in a Quantitative discipline
• Proficient in Microsoft Office with strong Excel skills

Preferred

• Experience with PowerBI
• Experience with Google Apps Script
• Experience with Python
• Experience with Tableau
• Experience with SQL

Company Description

About Us:
Personal growth and professional development are more than a mantra. We give our team members new opportunities to learn at each step, and let people focus on what they are good at. Our work environment is open and collaborative. Everyone is empowered to “own” their job and we don’t micro-manage.

We promote from within. Seriously. All our managers and even executives started in entry-level jobs across the company. We encourage career development and we don’t hold people back. That is how we have won numerous Top Workplace Awards for all of Washington.

We care about each other and encourage each other. We take our work seriously, but never ourselves. We have fun on a regular basis, that’s part of our rhythm. Above all, we live by our Platinum Rule: “Do More for Others than they Do for You.”

Benefits We Offer

• 100% of Premiums for Medical, Dental, Vision
• Company 401K Match (4%)
• Life Insurance/AD & D
• Top Performer Bonuses/Employee Awards
• 10 Paid Holidays Annually, Birthday/Wedding Paid Time Off
• Monthly Staff Parties and Special Events
• 6 Weeks Maternity Leave

What We Do

AO Globe Life (AO) is the largest distribution system of Globe Life American Income Division (AIL). AIL agents currently serve families with over 60 offices across North America, including 20 States and 6 Canadian provinces. AO provides training and support for its associates throughout North America.

AIL is one of the nation’s largest providers of supplemental life insurance to credit unions, labor unions, and associations. AIL is a wholly-owned subsidiary of Globe Life Inc (NYSE: GL), an S & P 500 company and official life insurance of the Dallas Cowboys.

The Company is an equal opportunity employer. This means we provide the same opportunities for hiring, advancement and benefits to everyone; we do not unlawfully discriminate on the basis race, ethnicity, national origin, religion, creed, sex/gender, sexual orientation, gender identity, age, physical or mental disability, medical condition (including pregnancy), marital status, veteran status, genetic information or any other classification protected by applicable local, state or federal laws. If you need an accommodation(s) to fully participate in the application/hiring process, please contact Rada Manojlovic, AO Executive Vice President.