Operations & Scheduling Coordinator — Assistant Office Manager

Maid in JC; Jersey City (NJ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Competitive salary

Employee discounts

Opportunity for advancement

Job summary

Maid in JC is the highest rated cleaning company serving luxury apartments and condos in downtown Jersey City. We focus on delivering exceptional customer service by fostering a culture of respect, continuous improvement and team empowerment. We are seeking an Assistant Office Manager with a focus on Operations to join our team.

This is a promotable position. You will schedule, respond to leads and clients, order supplies and coordinate with the sales team to optimize daily routes and client

Qualifications

• Strong communication and interpersonal skills.
• Accuracy in all details and strong follow-up.
• Self-motivation and drive with a competitive nature.
• Detail-oriented with the ability to prioritize tasks.
• Spoken Spanish preferred but not required.

Responsibilities

• Respond to client inquiries and staff requirements while scheduling efficiently.
• Build and nurture relationships with customers and team members to build trust.
• Create bid pricing and negotiate deals to secure sales.
• Provide pre- and post-sales support, address inquiries, resolve issues, and ensure satisfaction.
• Schedule appointments across service types to meet varied requirements.
• Order supplies and schedule service/repair appointments.

Skills

Communication

Interpersonal skills

Scheduling

Customer service

G-Suite

MAC

Time management

Problem solving

Spanish

Tools

G-Suite

MAC OS

Job description

Maid in JC is the highest rated cleaning company serving luxury apartments and condos in downtown Jersey City. We focus on delivering exceptional customer service by fostering a culture of respect, continuous improvement and team empowerment. We are seeking an Assistant Office Manager with a focus on Operations to join our team.

This is a promotable position. You will schedule, respond to leads and clients, order supplies and coordinate with the sales team to optimize daily routes and client