Operations Scheduling Coordinator

Patterns Behavioral Services, Inc.; Swanzey (NH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) retirement plan

PTO and holidays

Job summary

Patterns Behavioral Services, Inc. is seeking an Operations Coordinator to drive daily operations, maintain the master schedule, and support staffing needs. The role emphasizes initiative, organizational excellence, and proactive problem-solving in a fast-paced environment.

Ideal candidates will be detail-oriented, autonomous, and capable of improving processes while supporting clients and employees. This is an in-office role with opportunities for growth and professional development.

Qualifications

• Excellent communication and people management skills.
• Strong organizational and time management abilities.
• Proficiency with Microsoft Office and standard office software.
• In-office position requiring self-direction and problem-solving.

Responsibilities

• Assist with daily operational activities and master scheduling.
• Coordinate travel arrangements, phones, meetings, and office logistics.
• Manage office supplies and equipment maintenance.
• Coordinate onboarding and training of new employees.
• Support project management by tracking progress and resolving issues.
• Maintain stakeholder relations and prepare budgets/reports.

Skills

Strong communication

Organizational skills

Time management

Self-starter

Problem solving

Multitasking

Education

High school diploma/GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

We are seeking an outgoing, highly organized, and self-motivated Operations Coordinator to help drive the day-to-day success of our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems independently, and takes pride in owning their responsibilities from start to finish.

The Operations Coordinator is responsible for creating and maintaining the master schedule, managing daily staffing needs, organizing files and documentation, coordinating employee training, and serving as a key point of contact for clients and employees. Beyond completing assigned tasks, this individual proactively identifies opportunities for improvement, anticipates operational needs, and takes initiative to resolve issues before they become problems.

The ideal candidate is someone who can work autonomously, demonstrates strong critical thinking skills, follows through on commitments, and takes ownership of outcomes. They are highly organized, detail-oriented, and resourceful, with excellent communication skills and a sense of urgency. They don't wait to be told what to do—they actively look for ways to improve processes, support the team, and ensure the business runs efficiently every day.

Operations Coordinator Responsibilities

• Assisting with the management of daily operational activities
• Performing administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc
• Managing office supplies and the maintenance of office equipment
• Coordinating the proper allocation of human resources
• Arranging and assisting with the onboarding of new employees
• Assisting with project management by creating assignments, tracking progress, and resolving issues
• Managing internal and external stakeholder relations
• Managing budgets and preparing financial reports for senior management
• Planning and organizing conferences, events, staff training, and employee engagement activities
• Preparing and maintaining operations documents and reports

Requirements

• High school diploma/GED required
• Bachelor's degree preferred
• Experience in office management or an administrative role
• Excellent communication and people management skills
• Excellent organizational and time management skills
• Proficiency in Microsoft Office
• Central Reach a plus!
• Ability to multitask and prioritize
• Self-starter with strong problem-solving skills
• In-office position

Benefits

• Competitive pay commensurate with experience
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan
• Paid Time Off, Paid Holidays, and Sick Time
• Employee Assistance Program (EAP)
• Employee discounts
• Opportunities for career growth and professional development
• Collaborative and supportive work environment

Why Join Us?

We are committed to fostering a professional and supportive workplace where employees can grow and make a meaningful impact.