Operations Scheduling & Administrative Supervisor

Rural Metro Fire Department; Live Oak (CA); On-site; USD 115,000 - 130,000; Full time

Job summary

AMR in Santa Cruz is seeking an Administrative Support Supervisor to ensure staffing for field units and provide administrative support within Operations.

The role emphasizes scheduling, payroll verification, and personnel administration, with a focus on maintaining accurate attendance and certification records while supporting field personnel. Relevant ALS EMS experience is preferred.

Qualifications

• High school diploma or GED equivalent required.
• Must be at least 18 years of age.
• Minimum of two years of administrative experience.
• Previous supervisory experience preferred.
• Minimum ALS EMS experience preferred.

Responsibilities

• Schedule daily work for field employees and supervisory staff.
• Maintain and administer the master schedule for field staff.
• Process time-off requests and record leave on schedules.
• Prepare shift transfers and bid processes per policy.
• Oversee scheduling to minimize lost unit hours.
• Notify leadership of lost hours and staffing needs.
• Enter attendance data and maintain qualifications records.
• Assist with payroll inquiries and PTO processing.
• Mentor staff and support performance development.

Skills

Microsoft Office

Typing 35 WPM

Time management

Independent work

Education

High school diploma or GED

Job description

AMR in Santa Cruz is seeking an Administrative Support Supervisor to ensure staffing for field units and provide administrative support within Operations.

The role emphasizes scheduling, payroll verification, and personnel administration, with a focus on maintaining accurate attendance and certification records while supporting field personnel. Relevant ALS EMS experience is preferred.