Operations & Sales Support Specialist

AppleOne Employment Services; Torrance (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

AppleOne Employment Services seeks an organized and customer-focused Operations / Sales Assistant to support order processing, customer service, inventory coordination, and sales operations.

You will process orders, handle inquiries, coordinate with warehouse and finance teams, manage backorders in ERP, and help with e-commerce tasks. Strong Excel skills and familiarity with ERP/CRM systems are valued. Bachelor's degree preferred.

Qualifications

• 1-2 years of order entry, sales support, customer service, or operations experience.
• Bachelor's degree preferred.
• Intermediate Excel skills required (Pivot Tables & VLOOKUPs).
• Experience with ERP and CRM systems preferred.
• Strong attention to detail, organization, and multitasking skills.
• Excellent communication and customer service abilities.

Responsibilities

• Process customer purchase orders and order entries.
• Manage customer inquiries, pricing, availability, returns, and order status.
• Coordinate with warehouse, accounting, and sales teams.
• Monitor backorders and update delivery schedules in ERP.
• Generate reports, process invoices, and maintain records.
• Support inventory replenishment and inventory counts.
• Assist with e-commerce orders and administrative tasks.

Skills

Customer service

Attention to detail

Organization

Multitasking

Communication

Education

Bachelor's degree preferred

Tools

Excel (Pivot Tables & VLOOKUP)

ERP systems

CRM systems

Job description

AppleOne Employment Services seeks an organized and customer-focused Operations / Sales Assistant to support order processing, customer service, inventory coordination, and sales operations.

You will process orders, handle inquiries, coordinate with warehouse and finance teams, manage backorders in ERP, and help with e-commerce tasks. Strong Excel skills and familiarity with ERP/CRM systems are valued. Bachelor's degree preferred.