Operations & Routing Support Specialist

Rumpke Waste & Recycling; Covington (KY); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Life insurance

Paid vacation

Job summary

Rumpke Waste & Recycling seeks an Operations Clerk to ensure accurate data entry into databases used by operations staff. You will route accounts, enter DVIR logs, support dispatch, and liaise across sales, operations, and customer service to resolve routing and service issues.

The role requires knowledge of maps, office basics, and strong communication. We expect independence, the ability to multi-task, and willingness to work overtime or weekends as needed.

Qualifications

• Read maps and provide directions
• General knowledge of office functions
• Ability to work under pressure and with respect
• Work independently and resolve problems
• Multi-task and manage time effectively
• Strong verbal and written communication with customers

Responsibilities

• Route accounts using routing software
• Enter and edit daily driver DVIR logs
• Assist in daily driver check-in process
• Monitor and edit route sheet information
• Support Customer Service Center; resolve missed customers
• Coordinate between sales, operations and customer service
• Assist supervisors and managers with administrative projects
• Assist in dispatch as needed
• Process invoices and track purchase orders
• Back up to scale house and service scale tickets
• Run and complete reports
• Order supplies
• Perform other duties as assigned

Skills

Maps reading

Office functions

Independence

Time management

Communication (verbal & written)

Education

High School Diploma

General Education Diploma (GED)

Tools

Windows

AS400

RouteSmart

IPak

Job description

Rumpke Waste & Recycling seeks an Operations Clerk to ensure accurate data entry into databases used by operations staff. You will route accounts, enter DVIR logs, support dispatch, and liaise across sales, operations, and customer service to resolve routing and service issues.

The role requires knowledge of maps, office basics, and strong communication. We expect independence, the ability to multi-task, and willingness to work overtime or weekends as needed.