Operations Data & Dispatch Support Specialist

Rumpke; Covington (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Rumpke Waste and Recycling in Covington, KY is seeking an Operations Clerk. You will perform data entry, route coordination, and clerical support for drivers and dispatch. The role requires accuracy, map reading, and clear communication with internal teams.

You will enter logs, process invoices, assist dispatch, and help with various administrative tasks. This full-time position offers benefits and the chance to grow with a family-owned company.

Qualifications

• 2 years of data entry experience preferred.
• Knowledge of routing software and office applications.
• Must read maps and give directions.
• Able to work under pressure and independently.
• Legally eligible to work in the United States.
• Valid driver's license if applicable.

Responsibilities

• Route accounts using routing software.
• Enter and edit daily DVIR logs.
• Assist in the daily driver check-in process.
• Monitor, correct, and edit route sheet information as needed.
• Provide support for the Customer Service Center; troubleshoot missed customers and resolve with Drivers/Route Managers.
• Act as liaison between sales, operations and customer service to resolve routing issues.
• Assist supervisors with administrative projects and dispatch as needed.
• Process invoices and create/purchase orders.
• Serve as back-up to scale house and service scale tickets as needed.
• Run and complete reports as required.
• Order supplies for business.

Skills

Map reading

Office functions

Communication

Independent work

Time management

Verbal communication

Written communication

Education

General Education Diploma

High School diploma

Tools

AS400

RouteSmart

IPak

Job description

Rumpke Waste and Recycling in Covington, KY is seeking an Operations Clerk. You will perform data entry, route coordination, and clerical support for drivers and dispatch. The role requires accuracy, map reading, and clear communication with internal teams.

You will enter logs, process invoices, assist dispatch, and help with various administrative tasks. This full-time position offers benefits and the chance to grow with a family-owned company.