Operations & Reporting Analyst (Hybrid)

SMBC; Charlotte (NC); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Disability accommodations during the 1

Job summary

SMBC is seeking an Analyst in the Americas with 1–3 years of experience in business administration, PMO, or finance. The role focuses on recurring responsibilities, headcount reporting, budget administration, and management reporting for Operations Checkpoints and executive communications.

You will prepare EMC/MOR materials, develop dashboards, and support governance and risk activities while collaborating with stakeholders across multiple functions.

Qualifications

• Bachelor's degree in Business, Finance, Economics, or related field.
• 1–3 years experience in business management, PMO, finance, or controls.
• Experience with budget and headcount reporting.
• Knowledge of operational risk, governance frameworks.
• Experience preparing materials for senior management and committees.

Responsibilities

• Execute recurring Business Administration responsibilities and ad hoc assignments in support of AD Operations, balancing multiple priorities while delivering accurate and timely work.
• Perform headcount reconciliation and maintain organizational reporting resources, including the AD Operations organizational chart.
• Support CtB project and budget administration, including the maintenance and enhancement of project budget reporting.
• Prepare management presentations and recurring communications, including EMC and MOR materials and weekly operational updates.
• Support location-strategy reporting, operational dashboards, and other analytical deliverables used by management.
• Assist with First-Line Control Office and Operations Examinations Support activities, including RCSAs, FLOD testing, KRIs, control inventories, operational risk events, and audit-related support.
• Coordinate recurring operational governance activities, including Operations Checkpoints, Operations Update Meetings, and management working groups.
• Execute New Business related responsibilities and provide support for additional Business Administration processes as business needs evolve.
• Coordinate and support AM and PM Operations Checkpoints and other recurring operational oversight activities.
• Produce clear, concise, and presentation-ready materials using Excel and PowerPoint to support operational reporting and management communication.
• Identify opportunities to improve recurring processes and increase workflow efficiency through enhanced reporting, data visualization, and data-transformation capabilities.

Skills

Management Reporting

Executive Presentations

Advanced Excel

Data Analytics

Stakeholder Management

Budget & Headcount Reporting

Education

Bachelor's degree in Business/Finance

Job description

SMBC is seeking an Analyst in the Americas with 1–3 years of experience in business administration, PMO, or finance. The role focuses on recurring responsibilities, headcount reporting, budget administration, and management reporting for Operations Checkpoints and executive communications.

You will prepare EMC/MOR materials, develop dashboards, and support governance and risk activities while collaborating with stakeholders across multiple functions.