Operations & Property Associate

Bridgeton Holdings Group; San Francisco (CA); On-site; USD 80,000 - 95,000; Full time

Job summary

Bridgeton Holdings Group in San Francisco is seeking a Property Operations Manager to support daily site operations across assigned locations, ensuring maintenance programs meet standards and risks are mitigated. The role emphasizes hands-on coordination and clear communication.

You will collaborate with vendors, manage contracts, and oversee capital projects on timelines and budgets, while maintaining compliant workflows, tenant relations, and accurate records.

Qualifications

• 2–3+ years in property operations, facilities, or property management.
• Strong written/verbal communication; ability to manage escalations professionally.
• Experience with Yardi or comparable systems; intermediate Excel.

Responsibilities

• Support property operations for assigned locations, including maintenance programs and standards.
• Assess operational issues, decide actions, and coordinate solutions to mitigate risk.
• Improve workflows for maintenance response, tenant communications, and vendor tracking; escalation point.
• Source and manage vendors; lead bids and contract due diligence.
• Review contracts, SLAs, pricing; ensure compliance and renewals.
• Support capital projects from scoping to closeout with timelines and budgets.
• Ensure lease/compliance workflows with permits and inspections.
• Coordinate calendars, site visits, and meetings for projects.
• Maintain records (leases, permits, invoices) for decision-making.
• Handle tenant escalations with professional communication.

Skills

Communication

Problem solving

Independent work

Tools

Yardi

Excel

Job description

Job Details

Job Location: Bridgeton Management SF - San Francisco, CA 94107

Position Type: Full Time

Salary Range: $80,000.00 - $95,000.00 Salary/year

Travel Percentage: Up to 50%

Job Category: Management

• Support overall property operations for assigned locations, including preventative maintenance programs, repairs, and operational standards.


• Assess operational issues, determine appropriate courses of action, and coordinate on the implementation of solutions that mitigate risk and protect asset condition.


• Improve workflows for maintenance response, tenant communications, and vendor performance tracking; serve as escalation point.

Vendor, Contract Management

• Source, evaluate, select, and manage vendors and contractors; lead competitive bid processes and vendor due diligence.


• Review service scope, pricing, SLAs, and contract terms (within delegated authority), and manage contract compliance and renewals.

Capital Projects and Renovations

• Support capital and renovation projects from scoping through closeout, including timeline and budget oversight.

Compliance, Risk, and Building Systems Oversight

• Ensure operational compliance with leases, permits, inspections, and applicable local requirements by coordinating inspections, permitting workflows, and remediation plans.

Tenant/Stakeholder Relationship Management (Non-routine)

• Serve as escalation point for tenant issues; make decisions on resolution pathways and communication strategy.


• Develop tenant communication standards and templates; ensure consistent, professional messaging aligned with property policies.

Financial Stewardship (Operations)

• Track and manage operational spend against budgets; recommend cost controls.


• Review invoices for accuracy against contracts/scope and recommend approval.

Administrative/Coordination Activities (Incidental to Exempt Duties)

• Maintain organized digital records necessary to execute operational decisions (leases, permits, vendor agreements, invoices).


• Coordinate calendars, site visits, and meetings required to deliver projects and manage vendors.


• Maintain maintenance and vendor logs for operational decision-making (not as a primary duty).

Qualifications

• 2–3+ years in property operations, facilities, or property management and independent problem-solving.


• Strong written/verbal communication; ability to manage escalations professionally.


• Experience with Yardi or comparable systems; intermediate Excel.

Other

• Ability to walk properties, inspect building systems, and occasionally lift up to 25 lbs.


• Valid CA driver’s license; travel between properties as needed.


• Authorized to work in the U.S.; background check may be required