Operations Programs Lead, Cross-Functional Delivery

Amazon; Tempe (AZ); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

Parental Leave

RSUs

Job summary

Amazon Transportation Services in Tempe, AZ seeks an Operations Manager to lead cross-functional programs, drive delivery of complex initiatives, and partner with internal and external teams. The role requires strong program management, KPI governance, and executive communication to influence business decisions.

The position is full-time and on-site in Tempe, offering growth, performance-based rewards, and comprehensive benefits within Amazon's operations network.

Qualifications

• 3+ years of employee and performance management experience.
• Flexibility to work a varied schedule, including weekends, nights, and holidays.
• Bachelor's degree or equivalent, or 5+ years of Amazon experience.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Responsibilities

• Manage new and existing programs, delivering complex projects across multiple organizations.
• Work with external providers, customers, and partner teams to craft scalable solutions.
• Collaborate with program managers to communicate and influence key business initiatives.
• Develop, implement, and govern KPI reporting for a portfolio of programs.

Skills

Cross-team coordination

Project management

Executive presentation

Communication

Education

Bachelor's degree or equivalent

Job description

Amazon Transportation Services in Tempe, AZ seeks an Operations Manager to lead cross-functional programs, drive delivery of complex initiatives, and partner with internal and external teams. The role requires strong program management, KPI governance, and executive communication to influence business decisions.

The position is full-time and on-site in Tempe, offering growth, performance-based rewards, and comprehensive benefits within Amazon's operations network.