Operations Manager, Amazon Transportation Services

Amazon; Tempe (AZ); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

Parental Leave

RSUs

Job summary

Amazon Transportation Services in Tempe, AZ seeks an Operations Manager to lead cross-functional programs, drive delivery of complex initiatives, and partner with internal and external teams. The role requires strong program management, KPI governance, and executive communication to influence business decisions.

The position is full-time and on-site in Tempe, offering growth, performance-based rewards, and comprehensive benefits within Amazon's operations network.

Qualifications

• 3+ years of employee and performance management experience.
• Flexibility to work a varied schedule, including weekends, nights, and holidays.
• Bachelor's degree or equivalent, or 5+ years of Amazon experience.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Responsibilities

• Manage new and existing programs, delivering complex projects across multiple organizations.
• Work with external providers, customers, and partner teams to craft scalable solutions.
• Collaborate with program managers to communicate and influence key business initiatives.
• Develop, implement, and govern KPI reporting for a portfolio of programs.

Skills

Cross-team coordination

Project management

Executive presentation

Communication

Education

Bachelor's degree or equivalent

Job description

Operations Manager, Amazon Transportation Services

Job ID: 10525056 | Amazon.com Services LLC

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for Managers with a strong delivery record, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes.

Cross-team coordination, project management and executive presentation skills are essential.

Key job responsibilities

• Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations
• Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions
• Work with program managers and business leaders to communicate and impact critical business initiatives
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions

Basic Qualifications

• 3+ years of employee and performance management experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Bachelor's degree or equivalent, or 5+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSU). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, Tempe - 91,000.00 - 136,500.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.