Operations Program Manager - Remote Solar Projects

FTC Solar, Inc.; Austin (TX); À distance; USD 90 000 - 140 000; Plein temps

Avantages offerts par ce poste

Unlimited vacation

12 weeks parental leave

401(k) company match

Medical, Dental & Vision

Résumé du poste

FTC Solar, Inc. seeks an Operations Program Manager to oversee a portfolio of post‑sales projects across the United States, including remote and Austin activities.

You will coordinate cross‑functional teams, maintain stakeholder communications, and drive on‑time delivery through structured project management. You will lead risk assessment, contract alignment, and continuous improvement initiatives while ensuring superior customer satisfaction and successful commissioning of Voyager+ and Pioneer

Qualifications

• Bachelor’s degree required; preferred fields: Logistics, Supply Chain, Project Management, or related discipline.
• Proven experience in project management or a customer-facing role.
• Experience with construction contracts and contract administration (if applicable).
• Demonstrated leadership and relationship-building skills with accountability.

Responsabilités

• Manage a portfolio of projects across the United States, ensuring execution and delivery.
• Serve as the primary contact for customers, maintaining daily communication and updates throughout the project lifecycle.
• Lead external communications with customers—documentation, RFIs, change orders, and delivery status.
• Manage internal communications with executive leadership—updates on execution, expenses, and risks.
• Develop and maintain detailed project schedules and internal timelines to meet commitments.
• Coordinate cross-functional teams and external partners to stay within scope, schedule, and budget.
• Identify, assess, and manage project risks with contractual understanding and innovative solutions.
• Provide comprehensive customer support before, during, and after installation.
• Oversee daily system updates and data maintenance for assigned projects.
• Apply Continuous Improvement to enhance processes and reduce costs.
• Lead root cause analysis for delays or variances and implement corrective actions.

Connaissances

Project management

Leadership

Communication

Problem-solving

Time management

Analytical thinking

Contract administration

Cross-functional collaboration

Formation

Bachelor’s degree in Logistics, Supply Chain, or Project Management

Outils

Microsoft Office

Description du poste

FTC Solar, Inc. seeks an Operations Program Manager to oversee a portfolio of post‑sales projects across the United States, including remote and Austin activities.

You will coordinate cross‑functional teams, maintain stakeholder communications, and drive on‑time delivery through structured project management. You will lead risk assessment, contract alignment, and continuous improvement initiatives while ensuring superior customer satisfaction and successful commissioning of Voyager+ and Pioneer