Operations & Policy Coordinator — Budget, ERP & Website

University of Detroit Mercy; Detroit (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Tuition remission

Retirement plan

Job summary

University of Detroit Mercy seeks an administrative professional to supervise DMPD programs, manage departmental budgets, and coordinate ERP and website efforts. The role includes Banner training, records oversight, and daily front-office operations to ensure smooth workflow within the department.

The position emphasizes strong organizational and communication skills, with responsibilities spanning policy updates, training, and cross-functional collaboration in a university setting.

Qualifications

• Education – Some college or with 5 years of experience in an office environment.
• Employment – Six months to two years (Equivalent combination of education and employment).
• Banner experience preferred.

Responsibilities

• Supervise DMPD Interns to ensure the flow of daily routine by updating and implementing policies and procedures; overseeing DMPD Operations departmental budgets; training in the use of the finance side of Banner; monitoring attendance records, personnel files, and key requisitions; and operation of the Front Office daily operations.
• Supervise DMPD Auxiliary Officer Program by updating and implementing policies andprocedures; overseeing DMPD Auxiliary budget; hiring and training; monitoring attendance records and personnel files.
• Manage DMPD Parking Citation System by maintaining DMPD Parking Enforcement Section to include cross-referencing, verifying, and reconciling Department Citations against departmental tracking detail to find and resolve discrepancies promptly, payment of citation, unpaid citation, Citation Holds Roster, Issuance of student and employee holds and removal.
• ERP Committee operations coordinator for Chair of ERP or Department Lieutenant.
• Develop and maintain the Departmental website, to include meeting with DMPD administrators to gather current information; drafting the layout and language for approval; and working in concert with the other DMPD administrator of Jean Clery, Investigation, ERP in creating a current and cohesive website.
• Provide technical support for various departmental systems to include but not limited to: University Access Control System; serve as contact for the copier and facsimile machines for the area, assisting individuals with problems and contacting the vendor when service or supplies are needed.
• Perform all other duties as assigned.

Skills

Organizational Skills

Independent Judgement

Self-Motivated

Interpersonal Communication

Strong Communication

Education

Some college or 5 years office experience

Tools

MS Word

Excel

Access

Job description

University of Detroit Mercy seeks an administrative professional to supervise DMPD programs, manage departmental budgets, and coordinate ERP and website efforts. The role includes Banner training, records oversight, and daily front-office operations to ensure smooth workflow within the department.

The position emphasizes strong organizational and communication skills, with responsibilities spanning policy updates, training, and cross-functional collaboration in a university setting.