Coordinator Business Ops

University of Detroit Mercy; Detroit (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Tuition remission

Retirement plan

Job summary

University of Detroit Mercy seeks an administrative professional to supervise DMPD programs, manage departmental budgets, and coordinate ERP and website efforts. The role includes Banner training, records oversight, and daily front-office operations to ensure smooth workflow within the department.

The position emphasizes strong organizational and communication skills, with responsibilities spanning policy updates, training, and cross-functional collaboration in a university setting.

Qualifications

• Education – Some college or with 5 years of experience in an office environment.
• Employment – Six months to two years (Equivalent combination of education and employment).
• Banner experience preferred.

Responsibilities

• Supervise DMPD Interns to ensure the flow of daily routine by updating and implementing policies and procedures; overseeing DMPD Operations departmental budgets; training in the use of the finance side of Banner; monitoring attendance records, personnel files, and key requisitions; and operation of the Front Office daily operations.
• Supervise DMPD Auxiliary Officer Program by updating and implementing policies andprocedures; overseeing DMPD Auxiliary budget; hiring and training; monitoring attendance records and personnel files.
• Manage DMPD Parking Citation System by maintaining DMPD Parking Enforcement Section to include cross-referencing, verifying, and reconciling Department Citations against departmental tracking detail to find and resolve discrepancies promptly, payment of citation, unpaid citation, Citation Holds Roster, Issuance of student and employee holds and removal.
• ERP Committee operations coordinator for Chair of ERP or Department Lieutenant.
• Develop and maintain the Departmental website, to include meeting with DMPD administrators to gather current information; drafting the layout and language for approval; and working in concert with the other DMPD administrator of Jean Clery, Investigation, ERP in creating a current and cohesive website.
• Provide technical support for various departmental systems to include but not limited to: University Access Control System; serve as contact for the copier and facsimile machines for the area, assisting individuals with problems and contacting the vendor when service or supplies are needed.
• Perform all other duties as assigned.

Skills

Organizational Skills

Independent Judgement

Self-Motivated

Interpersonal Communication

Strong Communication

Education

Some college or 5 years office experience

Tools

MS Word

Excel

Access

Job description

• Supervise DMPD Interns to ensure the flow of daily routine by updating and implementing policies and procedures; overseeing DMPD Operations departmental budgets; training in the use of the finance side of Banner; monitoring attendance records, personnel files, and key requisitions; and operation of the Front Office daily operations.
• Supervise DMPD Auxiliary Officer Program by updating and implementing policies andprocedures; overseeing DMPD Auxiliary budget; hiring and training; monitoring attendance records and personnel files.
• Manage DMPD Parking Citation System by maintaining DMPD Parking Enforcement Section to include cross-referencing, verifying, and reconciling Department Citations against departmental tracking detail to find and resolve discrepancies promptly, payment of citation, unpaid citation, Citation Holds Roster, Issuance of student and employee holds and removal.
• ERP Committee operations coordinator for Chair of ERP or Department Lieutenant.
• Develop and maintain the Departmental website, to include meeting with DMPD administrators to gather current information; drafting the layout and language for approval; and working in concert with the other DMPD administrator of Jean Clery, Investigation, ERP in creating a current and cohesive website.
• Provide technical support for various departmental systems to include but not limited to: University Access Control System; serve as contact for the copier and facsimile machines for the area, assisting individuals with problems and contacting the vendor when service or supplies are needed.
• Perform all other duties as assigned.

Minimum Qualifications

• Education – Some college or with 5 years of experience in an office environment
• Employment - Six months to two years (Equivalent combination of education and employment).

Preferred Qualifications.

• Excellent Organizational Skills,
• Exercise Independent Judgement,
• Self-Motivated,
• Strong Interpersonal Communication.

Knowledge, Skills, and Abilities

• A professional, patient demeanor that promotes a positive impression with co-workers
• and the University Community.
• Must have strong organizational and administrative skills, a good work ethic, and a
• positive attitude for interacting with other people.
• Strong communication skills, verbal and written.
• Computer proficiency in MS Word/Excel/Access is required with a strong computer
• aptitude for learning various computer applications; Banner experience preferred.
• Must be adaptable with ability to accept and support change, highly skilled at multitasking and detailed orientated, able to effectively work independently or in a team
• environment, and able to work well under pressure.
• Demonstrate a professional demeanor and a clean well-groomed appearance that creates a positive impression with customers and coworkers.
• Must be dependable, reliable, and confident working in a professional environment.

Physical Requirements

Job may require lifting light weight objects (1 to 10 pounds) with no repetitive bending or stooping.

Regular exposure to favorable conditions such as those found in a normal office.

Commensurate with experience

Anticipated Schedule

Mon to Fri, 8:30 AM to 5:00 PM

Benefits Summary

At the University of Detroit Mercy we continually strive to provide a high-quality, comprehensive benefits package to our valued employees. We offer our employees the following:

Medical

• Three health plans to choose from with a large national provider network
• Option to purchase additional dental plan through Sun Life
• Dental Care is available at the School of Dentistry to the employee, the employee's spouse or legally domiciled adult and dependents (dependents shall be as defined for Internal Revenue Service purposes).
• The fee for such services shall be waived for the employee, the employee's spouse or legally domiciled adult and dependents, up to a cap of $3,000 per individual per calendar year. Beyond the $3,000 cap amount, employees will be responsible to pay 25% of any remaining fees for the balance of that year.

Vision

• Option to purchase additional vision plan through Heritage
• Vision benefits available at Detroit Mercy Eye Institute
  • $35 Comprehensive Eye Exam
  • Contact Lens Exam starting at $7o
  • 50% off Optical Frames
  • 25% off Sun Frames
  • 30% off Prescription Lenses
  • 20% off Prescription Contact Lenses
  • *Cannot be combined with insurance*

Health Savings Account and Flexible Spending Account options

Employee Assistance Program

• Provided to everyone in your household

Short-Term and Long-Term Disability

Life and AD&D

• One times base salary up to a hundred thousand dollars

Option to purchase additional life insurance, accident insurance, and/or critical illness insurance

Tuition Remission Benefit for you, your spouse, and children

Retirement Plan

• Employees have a choice of the following: Employees who contribute 3% shall receive an Employer contribution of 6%, and employees who contribute 4% in the plan shall receive an Employer contribution of 8%.

Michigan’s largest, most comprehensive private University, University of Detroit Mercy is an independent Catholic institution of higher education sponsored by the Sisters of Mercy and Society of Jesus. Detroit Mercy seeks qualified candidates who will contribute to the University’s mission, diversity, and excellence of its academic community. University of Detroit Mercy is an Equal Opportunity Affiantive Action Employer with a diverse student body and welcomes persons of all backgrounds.

Pay Range

Commensurate with experience