Operations Planning Area Manager

QVC; New York (NY); On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Employee assistance program

Parental leave

Paid volunteer hours

Company discounts

Job summary

Join QVC as an Area Manager in Operations Planning, where you will develop staffing schedules and lead a team to optimize operations at our Ontario fulfillment center.

The ideal candidate holds a Bachelor’s degree and has 1+ years of analytical and operational experience, including proficiency in Excel. Our competitive benefits package includes paid time off, parental leave, and company discounts.

Qualifications

• 1+ years of scheduling experience.
• 1 year of operational experience related to site activity.
• Understanding of workflow processing.

Responsibilities

• Develop operations staff schedules based on the staffing plan.
• Identify staffing needs including base, seasonal, and overtime.
• Conduct employee schedule preference bids.
• Create computer-based staffing models.
• Communicate deviations to staff plan.
• Manage timecard reconciliation and scheduling.

Skills

Analytical experience

Scheduling experience

Operational understanding

Working knowledge of Excel

Staff planning

Education

Bachelor's degree or equivalent work experience

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

• The Area Manager, Operations Planning supports QVC, and will identify staffing schedules for all distribution functions based on the 21 day plan provided. Our onsite Operations Planning Support Specialists and Operations Planning Assistant roles will directly report to you. You will report to the Scheduling Manager.

Where You'll Work

• This role is onsite and will require you to work from our Ontario, CA fulfillment center daily. Relocation assistance is not available for this role.

What You'll Do

• Work with site management and the corporate analysis group on developing all operations staff schedules based on the staffing plan.
• Identify base, seasonal, flex, and overtime needs for all direct and indirect positions.
• Conduct employee schedule preference bids consistent with the site base scheduling requirements.
• Develop computer-based models for staffing and operations to maximize production.
• Work with corporate forecasting and analysis group by communicating varying assumptions and deviations to the staff plan/forecast (absenteeism, vacations and meetings).
• Lead the Operations Planning Support Specialists in managing timecard reconciliation, site scheduling, site time off, and other administrative duties.

What You'll Bring

• Bachelor's degree, or equivalent work experience.
• Analytical experience required with 1+ years scheduling experience.
• Operational experience associated with the site activity to include an understanding of workflow processing with 1-year experience.
• Working knowledge of Excel is required.
• Background in staff planning and forecast development.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts. In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.