Operations Planning Area Manager

QVC, Inc.; Florence (SC); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits from day 1

401(k) plan

Tuition reimbursement

Job summary

QVC Group, Inc. in Florence, SC is seeking an Operations Planning Area Manager to build and manage staffing schedules for distribution functions, guiding onsite specialists and assistants under the Scheduling Manager. The role requires analyzing needs and developing models to maximize production while coordinating with forecasting teams.

Experience with scheduling, operations, and Excel is essential. The position is onsite at the Florence fulfillment center, with relocation assistance available

Qualifications

• Bachelor's degree, or equivalent work experience.
• Analytical experience required with 1+ years scheduling experience.
• Operational experience associated with the site activity to include an understanding of workflow processing with 1-year experience.
• Working knowledge of Excel is required
• Background in staff planning and forecast development

Responsibilities

• Develop staff schedules with site management and analytics teams based on staffing plans.
• Identify base, seasonal, flex, and overtime needs for all positions.
• Conduct employee schedule preference bids consistent with base requirements.
• Develop computer-based models for staffing and operations to maximize production.
• Communicate forecast deviations to the staff plan/forecast (absenteeism, vacations, meetings).
• Lead the Operations Planning Support Specialists in managing timecard reconciliation and scheduling-related duties.

Skills

Analytical thinking

Scheduling experience

Operational experience

Staff planning and forecasting

Education

Bachelor's degree or equivalent

Tools

Excel

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands– QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Operations Planning Area Manager supports QVC, and will identify staffing schedules for all distribution functions based on the 21 day plan provided. Our onsite Operations Planning Support Specialists and Operations Planning Assistant roles will directly report to you. You will report to the Scheduling Manager.

Where You'll Work

This role is onsite and will require you to work from our Florence, SC fulfillment center daily. Relocation assistance is available for this role.

What You'll Do

• Work with site management and the corporate analysis group on developing all operations staff schedules based on the staffing plan.
• Identify base, seasonal, flex, and overtime needs for all direct and indirect positions.
• Conduct employee schedule preference bids consistent with the site base scheduling requirements.
• Develop computer-based models for staffing and operations to maximize production.
• Work with corporate forecasting and analysis group by communicating varying assumptions and deviations to the staff plan/forecast (absenteeism, vacations and meetings).
• Lead the Operations Planning Support Specialists in managing timecard reconciliation, site scheduling, site time off, and other administrative duties.

What You'll Bring

• Bachelor's degree, or equivalent work experience
• Analytical experience required with 1+ years scheduling experience
• Operational experience associated with the site activity to include an understanding of workflow processing with 1-year experience.
• Working knowledge of Excel is required
• Background in staff planning and forecast development

Benefits

• Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
• In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

Inclusion & Equity

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations.

Reasonable Accommodations

If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

Compensation

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Join Our Team!

QVC Group, Inc. is a Fortune 500 company with six leading retail brands– QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!