Medical Office Operations Manager (HIPAA & EPIC)

Catholic Health Services; West Islip (NY); On-site; USD 72,000 - 90,000; Full time

Job summary

Catholic Health Services seeks an Office Manager to organize and control the business operations of a Physician Medical Practice in the ambulatory setting. You will coordinate Finance, Administrative, Compliance, Revenue Cycle, IT and HR, maintaining PCMH accreditation standards where applicable.

The role requires 5+ years of admin/clinic management experience, with a preference for a Bachelor’s degree and the ability to attain EPIC Super User status.

Qualifications

• High school diploma or GED with concentration of courses in Secretarial Science, Associates Degree in Healthcare or Business Administration required.
• Bachelor’s Degree preferred. In lieu of degree minimum 5 years of experience required.

Responsibilities

• Provide administrative oversight of finance, administrative, compliance, revenue cycle, IT and HR in ambulatory setting.
• Ensure timely appointments and clear communication to enhance patient experience.
• Improve workflow efficiency by leveraging technology and team coordination.
• Communicate updates to physician and staff regarding operations, policies, and procedures.
• Assign staff to tasks to ensure calls are answered, screened, and messages recorded and distributed.
• Collaborate with HR for interviewing and onboarding; communicate HR policies consistently.

Skills

Experience requirements

Operational budgeting

Communication

Healthcare admin

Education

Associates Degree in Healthcare or Business Administration

Bachelor’s Degree preferred

Tools

EPIC Super User

Job description

Catholic Health Services seeks an Office Manager to organize and control the business operations of a Physician Medical Practice in the ambulatory setting. You will coordinate Finance, Administrative, Compliance, Revenue Cycle, IT and HR, maintaining PCMH accreditation standards where applicable.

The role requires 5+ years of admin/clinic management experience, with a preference for a Bachelor’s degree and the ability to attain EPIC Super User status.