Operations & Onboarding Specialist

NSC; Green Bay (WI); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Medical insurance

Vision insurance

Job summary

NSC in Green Bay, WI seeks a Delivery Support Associate to manage onboarding, payroll-related tasks and daily administrative functions. You will coordinate between field staff, recruiters, and back-office teams to ensure a smooth operation.

Responsibilities include processing new hire paperwork, background checks, timecard entries, and billing adjustments, while maintaining strong communication across departments and ensuring timely onboarding for new employees.

Qualifications

• High School Diploma or equivalent required; additional education may satisfy qualifications.
• Preference for experience with HR onboarding and payroll processes.
• 1–2 years of Outlook or email experience.
• 1–2 years in an office environment.
• Strong communication and critical thinking skills.
• Ability to work independently and manage stress.
• Proficiency with Microsoft Teams and Excel; Bullhorn experience preferred.

Responsibilities

• Answer inbound calls and direct to appropriate departments.
• Process onboarding paperwork, offers, Direct Deposit, I-9 and e-verify.
• Perform background checks and drug tests as required.
• Process weekly timecard entries, expenses, per diem, and sick time forFriday payout.
• Collaborate with operational leaders, HR, Payroll, Billing, and field staff.
• Provide timecard and billing adjustments to ensure accurate payouts.
• Troubleshoot onboarding and payroll issues as first point of contact.
• Assist recruiters with job board updates and candidate tracking in VMS.
• Help schedule and administer required employee training during onboarding.
• Support front office duties as needed.

Skills

Outlook experience

Communication

Critical thinking

Independent work

Stress management

Microsoft Teams

Excel

Education

High School Diploma

Tools

Bullhorn

Excel

Job description

NSC in Green Bay, WI seeks a Delivery Support Associate to manage onboarding, payroll-related tasks and daily administrative functions. You will coordinate between field staff, recruiters, and back-office teams to ensure a smooth operation.

Responsibilities include processing new hire paperwork, background checks, timecard entries, and billing adjustments, while maintaining strong communication across departments and ensuring timely onboarding for new employees.