Operations Manager - Training

Brobston Group; Dubuque (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

Brobston Group is seeking an Operations Manager in Dubuque, IA to lead a 20-member warehouse team and drive safety, quality, and productivity improvements. The role focuses on developing staff, implementing CI actions, and managing KPIs with a data-driven approach.

You'll oversee budget, performance metrics, and continuous improvement projects while collaborating with cross-functional teams to meet business goals and standards.

Qualifications

• Minimum 5 years of warehouse management experience.
• Proven track record of continuous improvement with measurable cost, service, and quality gains.
• Experience developing employees and expanding leadership skills.
• Knowledge of warehouse KPIs and familiarity with warehouse management software and databases.
• Strong data analysis ability to identify opportunities for improvement.
• Excellent verbal and written communication skills.

Responsibilities

• Lead, develop, and grow a team of about 20 employees.
• Recruit, onboard, train, coach, and manage performance.
• Drive safety, quality, productivity, and KPI targets in the warehouse.
• Lead process improvement initiatives using problem-solving methods.
• Monitor expenditures, flag variances, and implement corrective actions.
• Utilize scorecards and KPIs to guide results.

Skills

Team leadership

Continuous improvement

Data analysis

Communication

Warehouse management software

Problem solving

Coaching & development

Tools

Warehouse management software

Databases

Job description

Summary

The Operations Manager leads and develops a team to support warehouse business goals and deliver results in safety, quality, and performance. This role drives continuous improvement, monitors key performance indicators, and manages financial standards.

Responsibilities

• Lead, develop, and grow the performance of a team of approximately 20 employees.
• Recruit, select, onboard, and train team members; coach and manage performance.
• Drive safety, quality, productivity, and warehouse performance metrics.
• Lead process improvement initiatives using problem-solving and continuous improvement methods.
• Monitor expenditures, identify budget variances, and implement corrective actions.
• Use performance scorecards and warehouse KPIs to guide results.

Requirements

• At least 5 years of warehouse experience in a managerial role.
• Experience implementing continuous improvement actions with measurable results in cost, service, and quality.
• Demonstrated ability to develop employees and leadership skills.
• Knowledge of warehouse KPIs and experience with warehouse management software and databases.
• Ability to analyze data and identify improvement opportunities.
• Strong verbal and written communication skills.