Operations Manager Trainee

Avis Budget Group; Boston (MA); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic team as an Operations Manager Trainee in a leading transportation company. This role offers a structured, hands-on training program where you will learn to enhance operational efficiency and customer satisfaction. After eight weeks, you will transition into a supervisory position, leading daily operations and sales functions. Enjoy mentorship opportunities and the potential for career advancement within a Fortune 500 company. If you thrive in a fast-paced environment and are passionate about customer satisfaction, this is the perfect opportunity for you to grow and make a positive impact.

Benefits

Company vehicle with gas, insurance, and maintenance

Paid time off

401K retirement plan with company match

Medical, Dental, Vision, Life and Disability insurance

Employee discounts on Avis/Budget cars

Access to Employee Assistance Program

Qualifications

• Recent graduate with a degree or associate's with supervisory experience.
• Ability to lead teams and make independent decisions.

Responsibilities

• Oversee daily operations and sales functions after training.
• Maximize fleet, revenue, customer satisfaction, and employee management.

Skills

Leadership

Customer Service

Teamwork

Decision Making

Flexibility

Education

Bachelor's degree

Associate's degree with supervisory experience

Tools

Company vehicle

Job description

Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as an Operations Manager Trainee and embark on a dynamic learning journey. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. With rotation through key operational areas such as Sales, Logistics, and Customer Service.

After completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction, and employee management. You'll receive mentorship to develop skills and advance from Operations Manager to Area Vice President in our Fortune 500 company.

Benefits you’ll receive:

• Annual Compensation
• Company vehicle provided with gas, insurance, and maintenance
• Paid time off
• 401K retirement plan with company-matched contributions
• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
• Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
• Employee discounts, including discounted prices on purchase of Avis / Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more

What we’re looking for:

• Recent graduate with bachelor's degree OR associate's degree plus at least two years’ supervisory experience
• Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions
• Valid driver’s license
• Flexibility to work days, evenings, overnights, weekends, and holidays
• Willingness to work outdoors in weather conditions with moderate noise level
• This position requires regular, on-site presence and cannot be performed remotely

Extra points for this:

• One year of experience providing high quality customer service

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference in the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment.

This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

*Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.*