Evening Operations Manager Trainee (H)

Hannaford Supermarkets; Pelham (NH); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in the supermarket sector is seeking an Evening Operations Manager Trainee to oversee retail operations. This role involves managing department operations, ensuring quality standards, and fostering a positive environment for associates and customers. You will be responsible for hiring and developing staff, achieving financial objectives, and maintaining compliance with safety and food standards. Join a company that values local produce and sustainability, and be part of a team dedicated to providing excellent service while promoting a culture of inclusivity and respect.

Qualifications

• Experience in retail operations management.
• Strong leadership and team development skills.

Responsibilities

• Manage retail operations and ensure quality standards.
• Hire, train, and develop staff for optimal performance.

Skills

Customer Service

Team Management

Inventory Control

Financial Management

Operational Standards Compliance

Education

High School Diploma

Bachelor's Degree (Preferred)

Tools

RF Units

MPP (Management Performance Planning)

Job description

Join to apply for the Evening Operations Manager Trainee (H) role at Hannaford Supermarkets

Address: USA-NH-Pelham-150 Bridge Street

Store Code: Store 08015 Management (2756426)

Hannaford Supermarkets started as a fresh produce vendor in Portland, Maine in 1883 and remains connected to those roots as a local market. We actively seek out farmers and producers to join our Local program, celebrating local foods, farmland preservation, traditions, and jobs. We are the first major U.S. supermarket to document that all seafood products are sustainably harvested.

Primary Purpose

Manage retail operations for the assigned department, impacting store associates, merchandise quality, presentation, and customer service. Build relations, promote a strong culture aligned with Hannaford Strategy through store huddles, role modeling, and performance tools. Maintain store appearance, security, safety, and food safety at the highest level. Be accountable for company assets.

Responsibilities

• Foster a positive, inclusive environment for associates and customers.
• Ensure quality standards are met.
• Manage department operations per established practices.
• Maintain department appearance and presentation.
• Hire, train, and develop staff.
• Achieve financial objectives.
• Supervise departmental duties and performance.
• Model excellent customer service.
• Delegate and follow up effectively.
• Keep accurate records of production, shrink, sales, and inventory.
• Meet physical requirements of the role.
• Recognize achievements and provide counseling when needed.
• Treat all colleagues with fairness and respect.
• Ensure proper training and policy adherence.
• Develop product knowledge.
• Utilize RF units and organize product loads.
• Assist with inventory control to maximize sales and reduce shrink.
• Conduct performance appraisals.
• Maintain effective work schedules.
• Use company tools like MPP, reports, and systems.
• Follow operational and merchandising standards.
• Ensure compliance with sanitation, safety, and food safety standards.
• Understand and resolve shrink issues.
• Perform other duties as assigned.

Physical Requirements

• Operate computers and communication systems.
• Lift up to 20 lbs. regularly, up to 60 lbs. occasionally; push/pull up to 40 lbs.
• Meet activity standards.

Preferred Qualifications

• Support financial and operational objectives.
• Foster a sales-driven, customer-focused culture.
• Manage performance and development of staff.
• Ensure store presentation and product quality.
• Support security, safety, and food safety compliance.
• Maintain confidentiality of store information.
• Perform additional projects as needed.

Salary range: $18.95 - $27.25/hr.

Hannaford is an equal opportunity employer, welcoming diversity in the workplace.