Operations Manager - Roofing & Siding

Feldco Factory Direct; Des Plaines (IL); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid time off and holidays

Job summary

Feldco Factory Direct in Des Plaines, IL is seeking an Operations Manager for Roofing & Siding to lead daily operations, drive scheduling, purchasing and service excellence. You will direct teams, coordinate crews and ensure projects meet Feldco standards while delivering exceptional customer delight.

Responsibilities include overseeing installation and service activities, managing budgets and personnel, and implementing process improvements to increase efficiency and profitability.

Qualifications

• 5+ years in home improvement/construction.
• 3+ years in the roofing industry.
• 2+ years managing employees.
• Detail oriented with strong organizational skills.
• Strong problem-solving and customer focus.

Responsibilities

• Oversee daily operations of Roofing and Siding divisions.
• Schedule and coordinate crews for installations.
• Supervise field installations for safety and quality.
• Communicate production information to field teams.
• Manage division employees and performance reviews.
• Ensure contracts and field work meet Feldco standards.
• Monitor budgets and pursue productivity improvements.
• Maintain safe, fair work environment and policy compliance.

Skills

Experience in home improvement

Roofing industry

People management

Detail oriented

Problem solving

Job description

Position:Operations Manager - Roofing & Siding

Location: 125 East Oakton St, Ste. 101

Des Plaines, IL

Job Id:OMR&S8.13.2026

# of Openings:1

Operations Manager – Roofing & Siding Division

The Operations Department is responsible for the scheduling, measuring, purchasing, installation and service of Roofing and Siding products for our customers. This position requires the ability to maximize the performance of both the Roofing and Siding markets by directing daily, weekly and monthly operational activities while providing leadership, motivation, training and development to the Operations Department staff. The Operations Manager provides leadership and oversight for the day-to-day operations of both divisions, ensuring operational efficiency, profitability, quality and customer delight while fostering a high-performing and positive workplace culture. If you are interested in working for a proven winner with a long track record of success, we’d love to hear from you!

Feldco is honored to have been named a top workplace in 2025 by the Chicago Tribune, making us a 12-time award winner!

Job Info:

• Employment Type:Full-Time (On-Site; No Remote or Hybrid Work)
• Location:125 E Oakton St, Des Plaines, IL 60018
• Hours:Mon – Fri from 7-4 PM, with occasional evening and/or Saturday availability required based on business needs.
• Salary:$70,000 - $75,000 base salary + performance-based bonus potential

Job Responsibilities:

• Oversee the daily operations of both the Roofing and Siding divisions, including scheduling, production, installation and service activities.
• Schedule and coordinate roofing and siding crews for project installations.
• Supervise field installations of roofing and siding products to ensure projects are completed safely, efficiently and according to Feldco standards.
• Coordinate with and relay production information to field installers, subcontractors and internal teams.
• Manage all Roofing and Siding division employees, both in the office and in the field.
• Schedule and coordinate additional subcontractors, suppliers and services associated with Roofing and Siding projects as needed.
• Ensure all customer contract requirements are documented and executed to a degree that delights, rather than simply satisfies, our customers.
• Utilize Feldco’s CRM tools to manage customer contracts, appointments and customer delight programs.
• Identify opportunities to improve operational efficiency through process improvements, technology enhancements and other initiatives.
• Deliver a safe, secure, clean and fair work environment for all Feldco employees.
• Conduct staff performance reviews for Roofing and Siding employees, with a focus on employee development, performance improvement and succession planning as appropriate.
• Ensure employees are familiar with and consistently follow established standard operating procedures.
• Ensure company policies are communicated, administered and enforced, including accounting, operational, safety, regulatory and administrative policies.
• Ensure associates and installers have the necessary tools, materials, equipment and resources to perform their assigned duties each day.
• Operate within approved budgets for Roofing and Siding operations, including labor, overtime, purchasing and subcontractor expenses.
• Monitor operational performance and identify opportunities to improve productivity, profitability and customer satisfaction.
• Coordinate the collection and reporting of performance measurements consistent with customer and Feldco requirements.
• Address operational issues and customer concerns promptly and effectively, ensuring appropriate follow-up and resolution.
• Maintain strong communication and collaboration between the Operations, Sales, Installation, Service, Accounting and other departments.
• Perform other duties and special projects as assigned by leadership.

Position Requirements:

• At least 5+ years of experience within the Home improvement and construction industry.
• At least 3+ years of experience within the roofing industry overall (Residential roofing background preferred)
• At least 2+ years of experiencemanaging employees within the roofing, construction or home improvement industry
• Detailed oriented, organized and efficient. No tolerance for errors or oversights.
• Problem solving skills necessary to diagnose, implement and complete installations and service calls which result in total customer delight.

Why Join Feldco?

• Industry Leadership:#1 in Midwest home improvement solutions
• Growth & Stability:With 50 years in business and still growing
• Award-Winning Culture:12-time Top Workplace winner by the Chicago Tribune
• Career Development:We promote from within and reward performance
• Team-Oriented Environment:Be part of a collaborative culture that values every team member’s contribution

Benefits Offered to Feldco Employees:

• Benefits include medical, dental, and vision insurance; a 401(k) with employer match; paid time off; paid holidays; and a wide range of voluntary benefits.