Operations Manager - Mission-Critical SOF Staffing

General Dynamics Information Technology, Inc.; Jacksonville (NC); On-site; USD 111,000 - 150,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Internal mobility team

Paid education and certifications

Career growth opportunities

Paid vacation and holidays

Job summary

General Dynamics Information Technology, Inc. seeks an Operations Manager to provide day-to-day contractor coordination and operational oversight across POTFF sites supporting USSOCOM.

You will ensure staffing continuity, data visibility, and integration of personnel across domains to maintain mission continuity. The role requires 7+ years in operations or related fields, familiar with credentialing, labor-hour tracking, and security processes.

Qualifications

• Bachelor's Degree required.
• 7+ years in operations/ program management or military support roles.
• Experience with large-scale DoW/USSOCOM contracts preferred.
• Ability to manage rosters and data systems under tight timelines.

Responsibilities

• Coordinate day-to-day contractor staffing at multiple sites.
• Support PMO to manage cost, schedule and performance of the contract.
• Lead staffing plans and resource management.
• Screen candidate qualifications to ensure labor category compliance.
• Coordinate interviews with hiring managers.
• Plan hiring needs based on attrition and surge.
• Monitor vacancies and absences within 24 hours.
• Maintain PMT/roster data for credentialing and hours.

Skills

Staffing coordination

Data systems

Multi-site operations

Escalation & communication

Education

Bachelor's Degree

Tools

PMT

Job description

General Dynamics Information Technology, Inc. seeks an Operations Manager to provide day-to-day contractor coordination and operational oversight across POTFF sites supporting USSOCOM.

You will ensure staffing continuity, data visibility, and integration of personnel across domains to maintain mission continuity. The role requires 7+ years in operations or related fields, familiar with credentialing, labor-hour tracking, and security processes.