Operations Manager – Medical Distribution

Randstad USA; Delray Beach (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Health care stipend

Vaccination policy

Job summary

Randstad USA is seeking an energetic Operations Manager for a premier medical distributor in Palm Beach, FL. This hands-on role oversees day-to-day office workflows, order processing, invoicing, and back-of-warehouse shipping, while coordinating with leadership and vendors to keep operations running smoothly.

The ideal candidate has operational, shipping, or inventory experience, proficiency with QuickBooks, Salesforce, and Google Workspace, and a strong eye for detail.

Qualifications

• Experience in operations, office management, or shipping/inventory management.
• Experience in a medical device, pharmaceutical, healthcare, or regulated industry is a strong plus.
• Proficiency with Desktop QuickBooks; working knowledge of Salesforce and Google Workspace.
• Familiarity with EDI platforms (e.g., DiCentral) and carrier shipping software.
• Strong Excel/Google Sheets skills for data analysis and reporting.

Responsibilities

• Open and close the office/facility daily (9:00 AM – 5:00 PM) and oversee back-of-house warehouse receiving/shipping.
• Process incoming purchase orders using QuickBooks; create packing slips and invoices.
• Handle weekly wholesaler invoicing via DiCentral EDI and monthly reconciliations.
• Review weekly sales reports, track purchasing trends, and compile monthly reporting.
• Prepare shipping documents for domestic and international orders; maintain DHRs and certificates.
• Collaborate with leadership, sales reps, and vendors to ensure smooth daily operations.

Skills

Operations management

Office management

Shipping & inventory management

Desk QuickBooks Desktop

Salesforce

Google Workspace

Excel / Google Sheets

Data analysis & reporting

Tools

Desktop QuickBooks

Salesforce

Google Workspace

DiCentral EDI

Carrier shipping software

Excel

Job description

Randstad is seeking an energetic, detail-oriented Operations Manager to join a premier medical distributor in Palm Beach, FL.

This is a dynamic, hands‑on role in a close-knit, small-team environment (5–7 total employees). You will oversee day‑to‑day office workflows, including order processing, inventory invoicing, and reporting, while also being comfortable managing back‑of‑the‑warehouse shipping and receiving.

If you are a self‑starter with sharp common sense, strong professional communication skills, and a desire to learn an established operation from the ground up, we’d love to connect!

Key Responsibilities

• Facility & Warehouse Management: Open and close the office/facility daily (9:00 AM – 5:00 PM) and directly oversee back‑of‑the‑house warehouse receiving and shipping activities.
• Order Processing & Invoicing: Process incoming purchase orders from distributors, wholesalers, and direct clients using desktop QuickBooks. Create packing slips, invoices, and maintain order‑tracking spreadsheets.
• EDI & Account Reconciliation: Handle weekly wholesaler invoicing through DiCentral EDI and perform monthly reconciliations to ensure complete billing accuracy.
• Sales Analysis & Reporting: Review weekly sales tracing reports, track account purchasing trends, compile monthly reporting, and calculate monthly commissions.
• Shipping & Quality Compliance: Prepare shipping documentation (FedEx, UPS, DHL) for domestic and international orders. Maintain Device History Records (DHRs) and provide clients with lot/sterilization quality certificates.
• Operational Support: Partner closely with leadership, outside sales reps, and vendors to ensure seamless everyday business execution.

Qualifications & Key Requirements

• Experience: Background in operations, office management, or shipping/inventory management. Prior experience in a medical device, pharmaceutical, healthcare, or regulated industry is a strong plus.
• Software Proficiency:
• Proficiency with Desktop QuickBooks.
• Working knowledge of Salesforce (for sales reporting) and Google Workspace / Google Platform.
• Familiarity with EDI platforms (e.g., DiCentral) and carrier shipping software (FedEx, UPS, DHL).
• Strong Excel / Google Sheets skills for data analysis and reporting.
• Core Competencies: Exceptional attention to detail, strong problem‑solving skills, direct and professional communication, and an adaptable mindset eager to master existing company processes.
• Health & Safety Requirement: Candidates must be fully vaccinated against COVID-19 per client policy.
• 401(k): 4% match (available after a 6‑month waiting period)
• Health Care: $350 monthly stipend toward personal health coverage
• Environment: Supportive, welcoming, and collaborative family‑owned business culture