Business Operations Administrator

Applied Medical; Rancho Santa Margarita (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation range

Comprehensive benefits package

Training and mentorship opportunities

On-campus wellness activities

Education reimbursement program

401(k) with discretionary employer/—

Generous vacation accrual and paid hol

Job summary

Applied Medical is a leading medical device company expanding its distribution network and optimizing sales traces. The Business Operations Administrator will enter distributor and hospital-owned warehouse trace data in SAP, audit accuracy, and collaborate with pricing and new accounts teams to resolve discrepancies.

You will process rebates, maintain charts, and support automation efforts across the sales organization.

Qualifications

• Holds a bachelor's degree.
• 1–3 years administrative and customer service experience.
• Strong organizational skills and attention to detail.
• Manages multiple tasks and priorities effectively.
• Demonstrates strong follow up skills.
• Applies working knowledge of Microsoft Office, particularly Excel.
• Communicates clearly and professionally in writing and verbally.
• Exhibits a strong work ethic and enthusiasm for collaborating within a team.

Responsibilities

• Enters distributor and hospital owned warehouse sales traces into SAP and audits entries for accuracy.
• Serves as backup for the Business Operations Specialist and Manager on quarterly Field Implementation Training (FIT) global status changes.
• Partners with the New Accounts team to identify new indirect hospital accounts and works with the Pricing team and distributors to research and resolve pricing discrepancies.
• Processes distributor rebates and maintains the Sales team's organization chart, updating team member status changes in SAP.
• Audits daily Electronic Data Interchange (EDI) transactions and manages sales trace checklists and desk procedures.
• Generates daily sales trace reports and responds to daily inquiries from internal team members and external customers.
• Completes vendor forms requested by customers and maintains a library of resources.
• Identifies opportunities for automation and partners with internal teams to transition manual processes, including tracking and managing Field Implementation Training (FIT) projects that support the sales team.

Skills

Bachelor's degree

Administrative experience

Customer service

Excel

Communication

Multitasking

Detail-oriented

Teamwork

Education

Bachelor's degree

Tools

Excel

Job description

Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earned a strong reputation for excellence in the healthcare field. Our unique business model, combined with our dedication to delivering the highest quality products, enables team members to contribute in a larger capacity than is possible in typical positions.

Position Description

The Business Operations Administrator supports Applied Medical Distribution Corporate (AMDC) by entering distributor and hospital-owned warehouse sales traces into SAP and auditing entries for accuracy. This role also researches and resolves pricing discrepancies, processes distributor rebates, and serves as a key point of contact for internal teams and external customers on sales trace and account related inquiries.

Key Responsibilities

• Enters distributor and hospital owned warehouse sales traces into SAP and audits entries for accuracy.
• Serves as backup for the Business Operations Specialist and Manager on quarterly Field Implementation Training (FIT) global status changes.
• Partners with the New Accounts team to identify new indirect hospital accounts and works with the Pricing team and distributors to research and resolve pricing discrepancies.
• Processes distributor rebates and maintains the Sales team's organization chart, updating team member status changes in SAP.
• Audits daily Electronic Data Interchange (EDI) transactions and manages sales trace checklists and desk procedures.
• Generates daily sales trace reports and responds to daily inquiries from internal team members and external customers.
• Completes vendor forms requested by customers and maintains a library of resources.
• Identifies opportunities for automation and partners with internal teams to transition manual processes, including tracking and managing Field Implementation Training (FIT) projects that support the sales team.

Success in This Role Looks Like

• Maintains accurate, timely sales trace entries and audits in SAP.
• Resolves pricing discrepancies quickly through strong cross-team collaboration.
• Responds to internal and external inquiries with clear, professional communication.
• Identifies and implements automation opportunities that improve efficiency.
• Provides dependable backup support to the Business Operations team.

Position Requirements

This Position Requires the Following Skills and Attributes

• Holds a bachelor's degree.
• Brings one to three years of administrative and customer service experience.
• Demonstrates strong organizational skills and attention to detail.
• Manages multiple tasks and priorities effectively.
• Demonstrates strong follow up skills.
• Applies working knowledge of the Microsoft Office suite, particularly Excel.
• Communicates clearly and professionally in writing and verbally.
• Exhibits a strong work ethic and enthusiasm for collaborating within a team.

Benefits

• Competitive compensation range: $29 - 35 / hour (California).
• Comprehensive benefits package.
• Training and mentorship opportunities.
• On-campus wellness activities.
• Education reimbursement program.
• 401(k) program with discretionary employer match.
• Generous vacation accrual and paid holiday schedule.

Please note that the compensation range may be adjusted in the future, and bonus and incentive compensation plans may apply.

Our total reward package reflects our commitment to employee growth and well-being, as we invest in your development and offer a range of benefits designed to enhance your career and life.

All compensation and benefits are subject to plan documents and written agreements.

Equal Opportunity Employer

Applied Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), or sexual orientation, or any other status protected by federal, state or local laws in the locations where Applied Medical operates.