Distribution Manager Job

BioTouch; Columbus (GA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health plans

Life insurance

401(k) with company match

Voluntary benefits

Job summary

BioTouch is seeking a Distribution Manager to oversee end-to-end distribution in a high-volume biomedical kitting and fulfillment setting. You will lead frontline teams, drive throughput, and ensure quality and safety compliance across production, staging, and outbound shipping.

The role emphasizes hands-on leadership, operational discipline, and continuous improvement in a fast-paced environment. Experience with regulated environments (FDA/ISO) is valued, along with ERP/WMS familiarity.

Qualifications

• Bachelor’s degree preferred or equivalent operational leadership experience.
• 5+ years leading supervisors and large frontline hourly teams.
• Strong understanding of production operations, fulfillment workflows, shipping processes, and KPI management.
• Experience in regulated environments (medical device/healthcare/FDA/ISO) preferred.
• Excellent leadership, communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• ERP/WMS system experience is a plus.

Responsibilities

• Oversee day-to-day fulfillment, staging, and distribution operations across departments and shifts.
• Ensure schedules, order fulfillment timelines, and shipping commitments are met with accuracy and efficiency.
• Monitor KPIs like productivity, throughput, labor utilization, shipping accuracy, and turnaround time.
• Lead frontline operational leadership teams and drive accountability and continuous improvement.
• Partner with Quality and Compliance to address deviations and drive process improvements.

Skills

Leadership experience

Supervisors management

Cross-functional collaboration

ERP/WMS experience

Strong communication

Problem solving

Multi-priority management

Attention to KPI

Education

Bachelor's degree preferred

Tools

ERP/WMS systems

Job description

Touch Lives. Improve Outcomes. BioTouch is a single-source, international provider for all mission-critical kitting and logistics needs. We partner with a wide range of medical facilities and healthcare providers to bring a higher level of care to healthcare delivery. Simply put, we are doing our part in the healthcare specialty logistics arena!

The Role

Our Distribution Manager is responsible for overseeing end-to-end distribution operations within our high-volume biomedical kitting and fulfillment environment. This role provides leadership across production, staging, warehouse coordination, and outbound distribution to ensure operational efficiency, shipping accuracy, quality compliance, and customer service expectations are consistently achieved.

This individual will lead frontline operational leadership teams, including the department supervisors, while driving accountability, workforce performance, throughput, and continuous improvement initiatives across the operation. The role requires a hands-on operational leader who can successfully manage fast-paced workflows, shifting priorities, and large frontline teams in a KPI-driven environment.

Your Impact

Operational Leadership

• Lead day-to-day fulfillment, staging, and distribution operations across assigned departments and shifts.
• Ensure schedules, order fulfillment timelines, and shipping commitments are achieved while maintaining operational accuracy and efficiency.
• Monitor operational KPIs including productivity, throughput, labor utilization, shipping accuracy, turnaround time, and service level performance.
• Coordinate workflow execution across Inventory, Warehouse, Staging, and Distribution teams to support seamless operational flow.
• Proactively identify operational risks, staffing gaps, bottlenecks, or process inefficiencies and implement corrective actions.
• Support operational execution during peak production periods and shifting customer demands.

Leadership & Team Development

• Directly manage Distribution Supervisors, Team Leads, and frontline operational leadership teams.
• Provide coaching, mentorship, performance management, and leadership development to supervisors and frontline leaders.
• Drive accountability, employee engagement, teamwork, and operational discipline across departments.
• Support workforce planning, staffing, onboarding, training, scheduling, and cross-training initiatives.
• Foster a culture centered around safety, operational excellence, and continuous improvement.

Quality, Compliance & Safety

• Ensure compliance with company SOPs, safety standards, operational procedures, and quality requirements.
• Partner closely with Quality leadership to address deviations, corrective actions, process improvements, and compliance initiatives.
• Support operational compliance within regulated environments, including ISO and FDA-related processes where applicable.
• Maintain accurate operational reporting, production documentation, and distribution records.

Inventory & Cross-Functional Coordination

• Partner with Inventory, Planning, Quality, and Operations leadership to ensure accurate material flow and operational alignment.
• Help resolve inventory discrepancies, staging issues, shipment delays, and operational bottlenecks.
• Collaborate cross-functionally to improve operational responsiveness, fulfillment accuracy, and production efficiency.
• Ensure proper execution of staging, inventory movement, and outbound shipping processes.
• Identify and implement process improvements focused on efficiency, throughput, labor optimization, quality, and operational accuracy.
• Utilize operational data, reporting, and KPI trends to drive performance improvements and reduce errors or rework.
• Participate in lean manufacturing and continuous improvement initiatives across operations.
• Support standardization of operational best practices across production and distribution functions.

What You Bring

• Bachelor's degree preferred; equivalent operational leadership experience considered.
• 5+ years of leadership experience within manufacturing, fulfillment, distribution, warehouse, logistics, or high-volume operational environments.
• Experience leading supervisors and large frontline hourly teams.
• Strong understanding of production operations, fulfillment workflows, shipping processes, and operational KPI management.
• Experience within regulated operational environments preferred (medical device, healthcare, pharmaceutical, FDA, ISO, etc.).
• Strong leadership, communication, organization, and problem-solving skills.
• Ability to manage multiple priorities within a fast-paced, deadline-driven environment.
• ERP/WMS system experience preferred.

What We Need

• Biomedical kitting, fulfillment, logistics, manufacturing, or distribution operations experience preferred.
• Experience supporting continuous improvement or lean initiatives.
• Multi-shift operational leadership experience strongly preferred.
• Strong cross-functional operational leadership experience within high-volume environments.

What You'll Get

• HSA and PPO plans available
• Company paid Life Insurance, AD&D, and Long Term Disability
• 401(k) with generous company match after 90 days
• Supplemental Voluntary Benefits like Short Term Disability, Critical Illness, Accident, and Hospital Indemnity