Operations Manager — Lean Logistics Leader

Amazon Inc.; Stockton (CA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Stockton, CA is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance. You will drive productivity through data-driven decisions and collaborate with Safety, Engineering, and HR to meet business objectives.

The role involves First, Middle, and Last mile workflow, with flexible scheduling and physical requirements.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 2+ salaried employees and 70+ indirect employees.
• Experience scoping, leading, and implementing process improvements through: Lean, Kaizen, and/or Six Sigma.
• Demonstrated problem solving skills and analytical skills.
• Excellent customer service skills, communication skills and interpersonal skills.
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

Responsibilities

• Lead and mentor salaried and hourly workforce.
• Manage large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Oversee safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Stand/walk for extended periods and lift up to 49 pounds.
• Operate in environments with variable temperatures and noise levels.
• Support the three major workflow components: First mile, Middle mile, Last mile.

Skills

People management

Analytical thinking

Data-driven decision making

Project management

Education

Bachelor's degree or equivalent

Engineering/Operations/Logistics degree

Job description

Amazon.com Services LLC in Stockton, CA is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance. You will drive productivity through data-driven decisions and collaborate with Safety, Engineering, and HR to meet business objectives.

The role involves First, Middle, and Last mile workflow, with flexible scheduling and physical requirements.