Senior Operations Manager: Lead Teams & Productivity

Amazon Inc.; Beaumont (CA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking an Operations Manager to lead and develop a team of salaried and hourly staff across our California fulfillment network. You will drive safety, quality, attendance, and performance while delivering timely orders through data-driven decisions and continuous improvement.

You will manage multiple workflow components across First, Middle, and Last mile, collaborate with Safety, Engineering, and HR, and mentor your team to exceed customer expectations in a

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management

Leadership

Analytical skills

Problem solving

Communication skills

Customer focus

Safety awareness

Education

Bachelor's degree or equivalent

Bachelor’s/Master’s in Engineering/Operations/Logistics

Tools

Lean process

Kaizen

Six Sigma

Job description

Amazon.com Services LLC is seeking an Operations Manager to lead and develop a team of salaried and hourly staff across our California fulfillment network. You will drive safety, quality, attendance, and performance while delivering timely orders through data-driven decisions and continuous improvement.

You will manage multiple workflow components across First, Middle, and Last mile, collaborate with Safety, Engineering, and HR, and mentor your team to exceed customer expectations in a