Operations Manager - Lead Teams, Optimize Delivery & Safety

Amazon; North Randall (OH); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in North Randall, OH is seeking an Operations Manager to lead a salaried and hourly team, drive safety, quality, and delivery performance, and implement data-driven improvements across the First/ Middle/ Last mile.

The role requires 3+ years of people management, a bachelor’s degree or equivalent, and flexibility including weekends/nights. You will develop teams, manage workload, and collaborate with Safety, Engineering, and HR to meet business objectives.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours during shifts.
• Work in environments with variable temperatures and noise levels.

Skills

Team management

Performance management

Problem solving

Customer service

Leadership

Education

Bachelor's degree or equivalent

Engineering/Operations/Supply Chain degree

Tools

Lean process

Kaizen

Six Sigma

Job description

Amazon.com Services LLC in North Randall, OH is seeking an Operations Manager to lead a salaried and hourly team, drive safety, quality, and delivery performance, and implement data-driven improvements across the First/ Middle/ Last mile.

The role requires 3+ years of people management, a bachelor’s degree or equivalent, and flexibility including weekends/nights. You will develop teams, manage workload, and collaborate with Safety, Engineering, and HR to meet business objectives.