Operations Manager - Lead Teams, Optimize Delivery & Growth

Amazon; Plainfield (CT); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Connecticut is seeking an Operations Manager to lead and develop a combined salaried and hourly team. You will drive safety, quality, attendance, and performance while delivering on customer promises and improving productivity through data-driven decisions.

The role involves coordinating with Safety, Engineering, Loss Prevention, Quality Assurance and HR, managing large projects, and ensuring smooth first/middle/last mile operations across our fast-growing fulfillment

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Lead and mentor salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Develop productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, and HR to reach objectives.

Skills

Employee management

Performance management

Education

Bachelor's degree or equivalent, or 2+ years Amazon experience

Job description

Amazon.com Services LLC in Connecticut is seeking an Operations Manager to lead and develop a combined salaried and hourly team. You will drive safety, quality, attendance, and performance while delivering on customer promises and improving productivity through data-driven decisions.

The role involves coordinating with Safety, Engineering, Loss Prevention, Quality Assurance and HR, managing large projects, and ensuring smooth first/middle/last mile operations across our fast-growing fulfillment