Operations Manager: Lead Teams, Improve Delivery & Safety

Amazon Inc.; Kenosha (WI); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking an Operations Manager in Wisconsin (Kenosha) to lead a team of salaried and hourly staff, drive safety, quality, and productivity, and ensure on-time customer deliveries. You will mentor staff, run large-scale projects, and partner with safety, engineering, and HR to meet business goals.

The role requires a track record in people management, process improvement, and a flexible schedule, including nights, weekends, and holidays.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and loading balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives.

Skills

People management

Project leadership

Data-driven decisions

Communication skills

Problem solving

Education

Bachelor's degree or equivalent

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon.com Services LLC is seeking an Operations Manager in Wisconsin (Kenosha) to lead a team of salaried and hourly staff, drive safety, quality, and productivity, and ensure on-time customer deliveries. You will mentor staff, run large-scale projects, and partner with safety, engineering, and HR to meet business goals.

The role requires a track record in people management, process improvement, and a flexible schedule, including nights, weekends, and holidays.