Operations Manager: Lead Teams, Drive Safety & Efficiency

Amazon; Kenosha (WI); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC in Kenosha, WI is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality and on-time delivery.

You will drive productivity, use data-driven insights, and collaborate across Safety, Engineering, and HR to meet business objectives while supporting cross-site operations across first, middle, and last mile workflows.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

Performance management

Lean Six Sigma

Analytical skills

Customer service

Communication skills

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Kenosha, WI is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality and on-time delivery.

You will drive productivity, use data-driven insights, and collaborate across Safety, Engineering, and HR to meet business objectives while supporting cross-site operations across first, middle, and last mile workflows.