Operations Manager — Lead Teams, Drive Safety & Delivery

Amazon; Richmond (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

Amazon in Richmond, CA is seeking an Operations Manager to lead a mixed team of salaried and hourly staff across multiple shifts. You will drive safety, quality, and on-time delivery while using data to improve productivity and efficiency.

You will mentor your team, manage large-scale projects with site and regional impact, and collaborate with Safety, Engineering, Loss Prevention, and HR to meet business objectives. Must be able to lift up to 49 pounds and stand for long shifts.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management

Data-driven decisions

Shift flexibility

Team leadership

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon in Richmond, CA is seeking an Operations Manager to lead a mixed team of salaried and hourly staff across multiple shifts. You will drive safety, quality, and on-time delivery while using data to improve productivity and efficiency.

You will mentor your team, manage large-scale projects with site and regional impact, and collaborate with Safety, Engineering, Loss Prevention, and HR to meet business objectives. Must be able to lift up to 49 pounds and stand for long shifts.